Heather Health Care Center
15600 South Honore Street · Harvey, IL · 60426 · 7083339550
173 certified beds For profit - Corporation Chain: The Alden Network
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Federal penalties on record: $16,546 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Total nurse staffing below 3.0 hours per resident-day
2.37 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.37 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.36 | 0.55–0.75 |
| Weekend hours / resident-day | 2.14 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 3 · $245,028 |
Inspection citations (36 in the current record)
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Actual harm · G April 9, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 15, 2026 · Quality of Life and Care
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Actual harm · G April 9, 2026 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected April 15, 2026 · Quality of Life and Care
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Immediate jeopardy · J March 13, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 14, 2026 · Quality of Life and Care
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Potential for harm · E March 13, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected March 27, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 27, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 27, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected March 27, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 26, 2026 · Pharmacy Service
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Potential for harm · D March 13, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 26, 2026 · Pharmacy Service
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Potential for harm · F March 13, 2026
Provide and implement an infection prevention and control program.
Corrected March 27, 2026 · Infection Control
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Potential for harm · D March 13, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected March 27, 2026 · Environmental
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Potential for harm · E March 13, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 27, 2026 · Quality of Life and Care
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Potential for harm · D April 18, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 9, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected April 21, 2025 · Resident Rights
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Potential for harm · E April 9, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 21, 2025 · Resident Rights
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Potential for harm · E April 9, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 21, 2025 · Pharmacy Service
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Potential for harm · D February 24, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 25, 2025 · Quality of Life and Care
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Actual harm · G December 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 9, 2024 · Quality of Life and Care
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Potential for harm · D December 6, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 9, 2024 · Resident Rights
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Potential for harm · D November 12, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 13, 2024 · Quality of Life and Care
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Immediate jeopardy · J April 18, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J April 18, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 19, 2024 · Quality of Life and Care
-
Actual harm · G April 18, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 19, 2024 · Quality of Life and Care
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Actual harm · G April 18, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected April 19, 2024 · Quality of Life and Care
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Potential for harm · F April 18, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 19, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 13, 2026 | Payment Denial | 5 days |
| December 6, 2024 | Fine | $16,546 |
| April 18, 2024 | Fine | $146,192 |
| November 3, 2023 | Fine | $82,290 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145173 · certified since March 17, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.