Heartland Care and Rehabilitation Center

2525 Boutin Drive · Cape Girardeau, MO · 63701 · 5733345225

102 certified beds For profit - Individual Chain: Circle B Enterprises

  • Cleaner inspection record than most facilities nationally.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

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Red flags

69% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 83
Serious harm & abuse 20% 100
Staffing 20% 52
Federal penalties 15% 100
Trend 10% 78
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 2 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.233.48 min · 4.1 strong
RN hours / resident-day0.440.55–0.75
Weekend hours / resident-day2.80≈ weekday level
Nursing turnover / year69%median 45%
Fines (3-yr window)none

Inspection citations (11 in the current record)

  • Potential for harm · D November 17, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected December 30, 2025 · Resident Rights

  • Potential for harm · D November 17, 2025

    Provide and implement an infection prevention and control program.

    Corrected December 30, 2025 · Infection Control

  • Potential for harm · D October 25, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected December 8, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 25, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected December 8, 2024 · Quality of Life and Care

  • Potential for harm · D October 25, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected December 8, 2024 · Pharmacy Service

  • Potential for harm · D October 25, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 8, 2024 · Pharmacy Service

  • No harm found · C October 25, 2024

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Corrected December 8, 2024 · Resident Rights

  • Potential for harm · D June 8, 2023

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected July 15, 2023 · Resident Rights

  • Potential for harm · E June 8, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected July 15, 2023 · Resident Rights

  • Potential for harm · D June 8, 2023

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected July 15, 2023 · Environmental

  • No harm found · C June 8, 2023

    Plan the resident's discharge to meet the resident's goals and needs.

    Corrected July 15, 2023 · Resident Assessment and Care Planning

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265503 · certified since August 11, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.