Healthcare Center of Orange County
9021 Knott Ave · Buena Park, CA · 90620 · 7148262330
99 certified beds For profit - Limited Liability company Chain: Crystal Solorzano
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 5.28 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.60 | 0.55–0.75 |
| Weekend hours / resident-day | 4.97 | ≈ weekday level |
| Nursing turnover / year | 23% | median 45% |
| Fines (3-yr window) | 1 · $8,278 |
Inspection citations (88 in the current record)
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Potential for harm · D April 15, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 15, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 2, 2026 · Quality of Life and Care
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Potential for harm · D April 15, 2026 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 2, 2026 · Quality of Life and Care
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Potential for harm · D April 15, 2026 · found via complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected May 2, 2026 · Quality of Life and Care
-
No harm found · B March 6, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 20, 2026 · Resident Assessment and Care Planning
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Actual harm · G October 9, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 7, 2025 · Quality of Life and Care
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Potential for harm · D October 9, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 7, 2025 · Quality of Life and Care
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Potential for harm · D October 9, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 7, 2025 · Pharmacy Service
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No harm found · B October 9, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 7, 2025 · Resident Assessment and Care Planning
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No harm found · B October 9, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 24, 2025 · found via complaint
Provide activities to meet all resident's needs.
Corrected July 3, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected July 5, 2025 · Resident Rights
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Potential for harm · D June 5, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 5, 2025 · Resident Rights
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Potential for harm · D June 5, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected July 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 5, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected July 5, 2025 · Resident Rights
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Potential for harm · D June 5, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected July 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 5, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 5, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 5, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected July 5, 2025 · Quality of Life and Care
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Potential for harm · E June 5, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 5, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 5, 2025 · Pharmacy Service
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Potential for harm · D June 5, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 5, 2025 · Pharmacy Service
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Potential for harm · D June 5, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected July 5, 2025 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 9, 2025 | Fine | $8,278 |
| October 9, 2025 | Payment Denial | 6 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055674 · certified since January 1, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.