Hayes Residence
1620 Randolph Avenue · Saint Paul, MN · 55105 · 6516904458
40 certified beds For profit - Corporation
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Total nurse staffing below 3.0 hours per resident-day
2.75 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 2.75 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 2.24 | ≈ weekday level |
| Nursing turnover / year | 58% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Immediate jeopardy · J June 26, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 21, 2025 · Resident Rights
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Potential for harm · D June 26, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected August 21, 2025 · Resident Rights
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Potential for harm · E June 26, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 21, 2025 · Resident Rights
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Potential for harm · D June 26, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 21, 2025 · Quality of Life and Care
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Potential for harm · F June 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 21, 2025 · Nutrition and Dietary
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Potential for harm · D June 26, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected August 21, 2025 · Environmental
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Potential for harm · D September 24, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected October 17, 2024 · Quality of Life and Care
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Potential for harm · F September 24, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 17, 2024 · Nutrition and Dietary
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Potential for harm · F September 24, 2024
Provide and implement an infection prevention and control program.
Corrected October 17, 2024 · Infection Control
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Potential for harm · D September 24, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 17, 2024 · Infection Control
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Potential for harm · D August 31, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 3, 2023 · Resident Rights
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Potential for harm · E August 31, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 3, 2023 · Quality of Life and Care
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Potential for harm · F August 31, 2023
Provide and implement an infection prevention and control program.
Corrected October 3, 2023 · Infection Control
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Immediate jeopardy · J July 3, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 6, 2023 · Quality of Life and Care
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Potential for harm · D July 3, 2023 · found via complaint
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Corrected August 6, 2023 · Administration
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Potential for harm · D June 14, 2023 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected July 26, 2023 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 24E508 · certified since January 1, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.