Hawthorne Healthcare Center
7465 Madison Ave · Indianapolis, IN · 46227 · 3177883000
88 certified beds For profit - Corporation Chain: Communicare Health
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.50 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.69 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 59% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · E December 5, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 23, 2025 · Quality of Life and Care
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Potential for harm · D December 5, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 23, 2025 · Quality of Life and Care
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Immediate jeopardy · J April 23, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 14, 2025 · Quality of Life and Care
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Potential for harm · D November 13, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · E November 13, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 13, 2024 · Nutrition and Dietary
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No harm found · C November 13, 2024
Dispose of garbage and refuse properly.
Corrected December 13, 2024 · Nutrition and Dietary
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Potential for harm · D August 20, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 28, 2024 · Resident Rights
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Potential for harm · D August 20, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected August 28, 2024 · Resident Rights
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Potential for harm · D August 20, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · E August 2, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 27, 2024 · Resident Rights
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Potential for harm · D August 2, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 2, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 2, 2024 · found via complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected August 27, 2024 · Resident Rights
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Potential for harm · D August 2, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 27, 2024 · Pharmacy Service
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Potential for harm · D July 17, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 28, 2024 · Resident Rights
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Potential for harm · D July 17, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 17, 2024 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected August 12, 2024 · Quality of Life and Care
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Potential for harm · D July 17, 2024 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected August 12, 2024 · Administration
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Potential for harm · D July 5, 2024 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected August 2, 2024 · Quality of Life and Care
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Actual harm · G June 17, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected August 27, 2024 · Pharmacy Service
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Potential for harm · E June 17, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 17, 2024 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected August 2, 2024 · Administration
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Potential for harm · E June 17, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 27, 2024 · Infection Control
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Potential for harm · D March 15, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 2, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 26, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 17, 2024 | Payment Denial | 1 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155780 · certified since July 13, 2010. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.