Havencare at Hancock Hall
31 Staples St · Danbury, CT · 06810 · 2037949466
96 certified beds For profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.80 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.47 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · D May 1, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 5, 2025 · Resident Rights
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Potential for harm · D May 1, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 1, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 5, 2025 · Quality of Life and Care
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Potential for harm · D May 1, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 5, 2025 · Pharmacy Service
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Potential for harm · E May 1, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 5, 2025 · Pharmacy Service
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Potential for harm · D May 1, 2025
Provide and implement an infection prevention and control program.
Corrected June 5, 2025 · Infection Control
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Potential for harm · D August 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 3, 2024 · Quality of Life and Care
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Potential for harm · E January 29, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 15, 2024 · Quality of Life and Care
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Potential for harm · D December 13, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 13, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 12, 2023 · Quality of Life and Care
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Potential for harm · D April 13, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 12, 2023 · Pharmacy Service
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No harm found · B April 13, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected May 12, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2020
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 18, 2020 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2020
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 20, 2020 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2020
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 20, 2020 · Quality of Life and Care
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Potential for harm · D March 12, 2020
Provide and implement an infection prevention and control program.
Corrected September 20, 2020 · Infection Control
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No harm found · C March 12, 2020
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected March 13, 2020 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075414 · certified since February 3, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.