Haven of Sierra Vista, LLC
660 South Coronado Drive · Sierra Vista, AZ · 85635 · 5204594900
100 certified beds For profit - Limited Liability company Chain: Haven Health
Why this verdict
- Carries CMS’s abuse warning icon.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.11 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.42 | 0.55–0.75 |
| Weekend hours / resident-day | 2.79 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · D December 10, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected December 31, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F December 10, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 31, 2025 · Nutrition and Dietary
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Potential for harm · E December 10, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected December 31, 2025 · Nutrition and Dietary
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Potential for harm · D December 8, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected February 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · E December 8, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 19, 2024 · Quality of Life and Care
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Potential for harm · D December 8, 2023
Provide activities to meet all resident's needs.
Corrected February 19, 2024 · Quality of Life and Care
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Potential for harm · E December 8, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 19, 2024 · Nutrition and Dietary
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Potential for harm · D December 8, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected February 19, 2024 · Administration
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Potential for harm · D December 8, 2023
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Corrected February 19, 2024 · Resident Rights
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Potential for harm · D December 8, 2023
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected February 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 8, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 8, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 19, 2024 · Quality of Life and Care
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Potential for harm · D September 8, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected November 1, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 8, 2022
Assist a resident in gaining access to vision and hearing services.
Corrected November 1, 2022 · Quality of Life and Care
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Potential for harm · D September 8, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected November 1, 2022 · Quality of Life and Care
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Potential for harm · D September 8, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 1, 2022 · Quality of Life and Care
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035086 · certified since June 22, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.