Haven of Scottsdale
3293 North Drinkwater Boulevard · Scottsdale, AZ · 85251 · 4809477443
56 certified beds For profit - Limited Liability company Chain: Haven Health
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
65% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 2.63 | ≈ weekday level |
| Nursing turnover / year | 65% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
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Actual harm · G January 7, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 13, 2026 · Quality of Life and Care
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Potential for harm · D January 7, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 13, 2026 · Quality of Life and Care
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Potential for harm · D January 7, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 13, 2026 · Nutrition and Dietary
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Potential for harm · D January 7, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · E January 7, 2026
Provide and implement an infection prevention and control program.
Corrected February 13, 2026 · Infection Control
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Potential for harm · D January 7, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 13, 2026 · Resident Rights
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Potential for harm · E January 7, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 7, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 7, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 7, 2026 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected February 13, 2026 · Resident Rights
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Potential for harm · D January 7, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 13, 2026 · Quality of Life and Care
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Potential for harm · D January 7, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 13, 2026 · Pharmacy Service
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Potential for harm · D November 5, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 20, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 20, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 10, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 10, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 10, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 10, 2024
Respond appropriately to all alleged violations.
Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 10, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected November 27, 2024 · Quality of Life and Care
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Potential for harm · E October 10, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected November 27, 2024 · Nursing and Physician Services
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Potential for harm · D October 10, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 13, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected July 25, 2024 · Resident Rights
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Potential for harm · D November 28, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 5, 2024 · Quality of Life and Care
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035059 · certified since November 16, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.