Haven of Sandpointe, LLC

2222 South Avenue a · Yuma, AZ · 85364 · 9287838831

143 certified beds For profit - Limited Liability company Chain: Haven Health

Why this verdict

  • Carries CMS’s abuse warning icon.
  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

Cited under the freedom-from-abuse rule

Cited 4 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 56
Serious harm & abuse 20% 80
Staffing 20% 72
Federal penalties 15% 100
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.653.48 min · 4.1 strong
RN hours / resident-day0.530.55–0.75
Weekend hours / resident-day3.24≈ weekday level
Nursing turnover / year24%median 45%
Fines (3-yr window)none

Inspection citations (21 in the current record)

  • Potential for harm · D September 16, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected October 10, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E August 13, 2025

    Honor the resident's right to manage his or her financial affairs.

    Corrected September 18, 2025 · Resident Rights

  • Potential for harm · E August 13, 2025

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Corrected September 18, 2025 · Resident Rights

  • Potential for harm · E August 13, 2025

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected September 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E August 13, 2025

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected September 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E August 13, 2025

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected September 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E August 13, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 18, 2025 · Pharmacy Service

  • Potential for harm · D August 13, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 18, 2025 · Nutrition and Dietary

  • Potential for harm · D August 13, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected September 18, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 13, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected September 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 10, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected January 19, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 26, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected January 10, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 22, 2023

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected November 6, 2023 · Quality of Life and Care

  • Potential for harm · D September 22, 2023

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected November 6, 2023 · Administration

  • Potential for harm · D August 4, 2022

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected September 18, 2022 · Resident Rights

  • Potential for harm · E August 4, 2022

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected September 18, 2022 · Quality of Life and Care

  • Potential for harm · D August 4, 2022

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected September 18, 2022 · Quality of Life and Care

  • Potential for harm · D August 4, 2022

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected September 18, 2022 · Quality of Life and Care

  • Potential for harm · D August 4, 2022

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected September 18, 2022 · Pharmacy Service

  • Potential for harm · D August 4, 2022

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected September 18, 2022 · Pharmacy Service

  • Potential for harm · E August 4, 2022

    Provide and implement an infection prevention and control program.

    Corrected September 18, 2022 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035096 · certified since February 19, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.