Haven of Camp Verde
86 West Salt Mine Road · Camp Verde, AZ · 86322 · 9285675253
58 certified beds For profit - Corporation Chain: Haven Health
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.17 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.70 | 0.55–0.75 |
| Weekend hours / resident-day | 2.86 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | 1 · $18,252 |
Inspection citations (24 in the current record)
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Potential for harm · D February 17, 2026 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected March 13, 2026 · Quality of Life and Care
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Actual harm · G February 11, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 13, 2026 · Quality of Life and Care
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Potential for harm · D May 13, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 13, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 13, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 13, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 24, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 2, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 2, 2025 · Pharmacy Service
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Potential for harm · D January 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 2, 2025 · Nutrition and Dietary
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Potential for harm · E January 30, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 30, 2025
Provide and implement an infection prevention and control program.
Corrected April 2, 2025 · Infection Control
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Potential for harm · F December 8, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 17, 2024 · Nursing and Physician Services
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Potential for harm · F December 8, 2023
Post nurse staffing information every day.
Corrected January 17, 2024 · Nursing and Physician Services
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Potential for harm · F December 8, 2023
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected January 17, 2024 · Administration
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Potential for harm · D July 12, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 22, 2023 · Quality of Life and Care
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Potential for harm · D September 23, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 9, 2022 · Resident Rights
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Potential for harm · E September 23, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 9, 2022 · Quality of Life and Care
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Potential for harm · D September 23, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected November 9, 2022 · Quality of Life and Care
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Potential for harm · D September 23, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 9, 2022 · Quality of Life and Care
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Potential for harm · D September 23, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected November 9, 2022 · Quality of Life and Care
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Potential for harm · D September 23, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected November 9, 2022 · Pharmacy Service
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Potential for harm · E September 23, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 9, 2022 · Nutrition and Dietary
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Potential for harm · D September 23, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 9, 2022 · Resident Assessment and Care Planning
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 11, 2026 | Fine | $18,252 |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035118 · certified since November 13, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.