Haven Manor Health Care Center, L L C
1441 Gateway Boulevard · Far Rockaway, NY · 11691 · 7184711500
240 certified beds For profit - Limited Liability company
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 71 points, but Recommended is gated: staffing below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Total nurse staffing below 3.0 hours per resident-day
1.61 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 1.61 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.31 | 0.55–0.75 |
| Weekend hours / resident-day | 1.32 | ≈ weekday level |
| Nursing turnover / year | 26% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
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Potential for harm · D December 10, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected February 2, 2026 · Resident Rights
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Potential for harm · D June 4, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 15, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 8, 2024 · Resident Rights
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Potential for harm · D November 15, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected January 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 15, 2023
Ensure each resident receives an accurate assessment.
Corrected January 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 15, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected January 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 15, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 15, 2023
Assist a resident in gaining access to vision and hearing services.
Corrected January 8, 2024 · Quality of Life and Care
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Potential for harm · E November 15, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected January 8, 2024 · Nursing and Physician Services
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Potential for harm · D November 15, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 8, 2024 · Pharmacy Service
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Potential for harm · D November 15, 2023
Provide and implement an infection prevention and control program.
Corrected January 8, 2024 · Infection Control
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Potential for harm · D August 19, 2021
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected October 11, 2021 · Resident Rights
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Potential for harm · F August 19, 2021
Assure the security of all personal funds of residents deposited with the facility.
Corrected October 11, 2021 · Resident Rights
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Potential for harm · D August 19, 2021
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 11, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 19, 2021
Respond appropriately to all alleged violations.
Corrected October 11, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 19, 2021
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 11, 2021 · Quality of Life and Care
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Potential for harm · E August 19, 2021
Provide and implement an infection prevention and control program.
Corrected October 11, 2021 · Infection Control
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Potential for harm · E March 22, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 3, 2019 · Nutrition and Dietary
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Potential for harm · D March 22, 2019
Dispose of garbage and refuse properly.
Corrected May 3, 2019 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335676 · certified since October 1, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.