Harmony Palos
11860 Southwest Highway · Palos Heights, IL · 60463 · 7083614555
130 certified beds For profit - Limited Liability company Chain: Legacy Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 4 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
66% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.35 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.97 | 0.55–0.75 |
| Weekend hours / resident-day | 3.21 | ≈ weekday level |
| Nursing turnover / year | 66% | median 45% |
| Fines (3-yr window) | 2 · $25,874 |
Inspection citations (39 in the current record)
-
Potential for harm · D April 3, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 8, 2026 · Quality of Life and Care
-
Potential for harm · D April 3, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 8, 2026 · Pharmacy Service
-
Potential for harm · D March 8, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 11, 2026 · Infection Control
-
Actual harm · G January 4, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 19, 2026 · Quality of Life and Care
-
Potential for harm · D January 4, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 19, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D January 4, 2026 · found via complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected January 19, 2026 · Nursing and Physician Services
-
Potential for harm · D June 18, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G June 11, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 16, 2025 · Quality of Life and Care
-
Potential for harm · D June 11, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 16, 2025 · Resident Assessment and Care Planning
-
Actual harm · G April 24, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 7, 2025 · Quality of Life and Care
-
Actual harm · G November 21, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 6, 2024 · Quality of Life and Care
-
Potential for harm · D November 21, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 6, 2024 · Resident Rights
-
Potential for harm · E November 21, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 6, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D November 21, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected December 6, 2024 · Quality of Life and Care
-
Potential for harm · E November 21, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 6, 2024 · Pharmacy Service
-
Potential for harm · F November 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 6, 2024 · Nutrition and Dietary
-
Potential for harm · E November 21, 2024
Provide and implement an infection prevention and control program.
Corrected December 6, 2024 · Infection Control
-
Potential for harm · D September 27, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 4, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D March 11, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 16, 2024 · Quality of Life and Care
-
Potential for harm · D March 11, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected March 16, 2024 · Quality of Life and Care
-
Potential for harm · D March 11, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 16, 2024 · Infection Control
-
Potential for harm · D September 8, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 18, 2023 · Resident Rights
-
Potential for harm · E September 8, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected September 18, 2023 · Resident Rights
-
Potential for harm · E September 8, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 18, 2023 · Quality of Life and Care
-
Potential for harm · D September 8, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 18, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 11, 2025 | Fine | $15,516 |
| April 24, 2025 | Fine | $10,358 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145893 · certified since June 12, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.