Hanover Hill Health Care Center
700 Hanover Street · Manchester, NH · 03104 · 6036273826
124 certified beds For profit - Corporation
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.23 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.73 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | 1 · $8,512 |
Inspection citations (8 in the current record)
-
Potential for harm · D March 10, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 23, 2026 · Resident Assessment and Care Planning
-
Actual harm · G December 12, 2024
Ensure that residents are free from significant medication errors.
Corrected November 13, 2024 · Pharmacy Service
-
Potential for harm · D December 12, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected January 8, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 22, 2025 · Pharmacy Service
-
Potential for harm · E December 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 21, 2025 · Nutrition and Dietary
-
Potential for harm · E December 12, 2024
Provide and implement an infection prevention and control program.
Corrected January 22, 2025 · Infection Control
-
No harm found · C December 12, 2024
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected December 12, 2024 · Administration
-
Potential for harm · F August 30, 2023
Provide and implement an infection prevention and control program.
Corrected September 30, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 12, 2024 | Fine | $8,512 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 305009 · certified since July 24, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.