Handmaker Home for the Aging
2221 North Rosemont Boulevard · Tucson, AZ · 85712 · 5208812323
94 certified beds For profit - Corporation Chain: Pollak Holdings Part of a CCRC
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
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Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.84 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 3.58 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (51 in the current record)
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Potential for harm · D April 15, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 15, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 23, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 20, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 23, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 31, 2026 · Quality of Life and Care
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Potential for harm · D December 24, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 24, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 12, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K September 12, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 12, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected October 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 12, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 12, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 12, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 12, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected September 13, 2025 · Administration
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Potential for harm · D March 19, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 22, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 22, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 22, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 18, 2025 · Quality of Life and Care
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Potential for harm · D October 24, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 6, 2024 · Resident Rights
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Potential for harm · D October 24, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected December 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 24, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected December 6, 2024 · Quality of Life and Care
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Potential for harm · D October 24, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 6, 2024 · Quality of Life and Care
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Potential for harm · D October 24, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 6, 2024 · Pharmacy Service
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Potential for harm · D October 24, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected December 6, 2024 · Pharmacy Service
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Potential for harm · D October 24, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected December 6, 2024 · Pharmacy Service
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Potential for harm · D October 24, 2024
Ensure that residents are free from significant medication errors.
Corrected December 6, 2024 · Pharmacy Service
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Potential for harm · E October 24, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 6, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035016 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.