Hampden Post Acute
9 Maple Street · Wilbraham, MA · 01095 · 4135962411
135 certified beds For profit - Limited Liability company Chain: Marquis Health Services
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.23 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
64% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.43 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.23 | 0.55–0.75 |
| Weekend hours / resident-day | 3.09 | ≈ weekday level |
| Nursing turnover / year | 64% | median 45% |
| Fines (3-yr window) | 1 · $26,266 |
Inspection citations (23 in the current record)
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Potential for harm · D January 23, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 26, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected February 27, 2026 · Pharmacy Service
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Potential for harm · D January 23, 2026
Provide or obtain dental services for each resident.
Corrected February 19, 2026 · Quality of Life and Care
-
Potential for harm · E January 23, 2026
Provide and implement an infection prevention and control program.
Corrected February 25, 2026 · Infection Control
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No harm found · C January 23, 2026
Post nurse staffing information every day.
Corrected February 27, 2026 · Nursing and Physician Services
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Potential for harm · D September 16, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 22, 2024 · Resident Rights
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Potential for harm · D September 16, 2024
Provide activities to meet all resident's needs.
Corrected October 22, 2024 · Quality of Life and Care
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Potential for harm · D September 16, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 22, 2024 · Quality of Life and Care
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Potential for harm · D September 16, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected October 22, 2024 · Quality of Life and Care
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Potential for harm · D September 16, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected October 22, 2024 · Nursing and Physician Services
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Potential for harm · D September 16, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 22, 2024 · Infection Control
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Actual harm · G June 27, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 20, 2023 · Quality of Life and Care
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Potential for harm · D June 27, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 20, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 20, 2023 · Quality of Life and Care
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Potential for harm · D June 27, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 20, 2023 · Quality of Life and Care
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Potential for harm · D June 27, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected July 20, 2023 · Nursing and Physician Services
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Potential for harm · D June 27, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 20, 2023 · Pharmacy Service
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Potential for harm · D June 27, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 20, 2023 · Pharmacy Service
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Potential for harm · D June 27, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected July 20, 2023 · Pharmacy Service
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Potential for harm · F June 27, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 20, 2023 · Pharmacy Service
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Potential for harm · E June 27, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 20, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 27, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected July 20, 2023 · Administration
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Potential for harm · D June 27, 2023
Provide and implement an infection prevention and control program.
Corrected July 20, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 27, 2023 | Fine | $26,266 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225295 · certified since April 29, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.