Hamilton Arms Center
336 South West End Avenue · Lancaster, PA · 17603 · 7173930419
94 certified beds For profit - Limited Liability company
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.09 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | 3 · $9,009 |
Inspection citations (22 in the current record)
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Potential for harm · D February 25, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 31, 2026 · Resident Rights
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Potential for harm · D February 25, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 31, 2026 · Quality of Life and Care
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Actual harm · G September 26, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 11, 2025 · Quality of Life and Care
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Potential for harm · D September 26, 2025
Ensure each resident receives an accurate assessment.
Corrected November 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 26, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 11, 2025 · Quality of Life and Care
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Potential for harm · D September 26, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 11, 2025 · Pharmacy Service
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Potential for harm · D September 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 11, 2025 · Nutrition and Dietary
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Potential for harm · D June 5, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 2, 2025 · Quality of Life and Care
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Potential for harm · D September 6, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 23, 2024 · Resident Rights
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Potential for harm · D September 6, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 6, 2024
Respond appropriately to all alleged violations.
Corrected October 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 6, 2024
Ensure each resident receives an accurate assessment.
Corrected October 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 6, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · D September 6, 2024
Provide routine and 24-hour emergency dental care for each resident.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · E September 6, 2024
Provide and implement an infection prevention and control program.
Corrected October 23, 2024 · Infection Control
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Potential for harm · D July 15, 2024 · found via complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected August 26, 2024 · Resident Rights
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Potential for harm · D October 6, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 29, 2023 · Quality of Life and Care
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Potential for harm · D October 6, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected November 29, 2023 · Nursing and Physician Services
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Potential for harm · D October 6, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 29, 2023 · Pharmacy Service
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Potential for harm · D October 6, 2023
Ensure that residents are free from significant medication errors.
Corrected November 29, 2023 · Pharmacy Service
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Potential for harm · E October 6, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 29, 2023 · Pharmacy Service
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Potential for harm · E October 6, 2023
Provide and implement an infection prevention and control program.
Corrected November 29, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 8, 2024 | Fine | $2,659 |
| January 2, 2024 | Fine | $2,117 |
| December 11, 2023 | Fine | $4,233 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395224 · certified since December 15, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.