Hale Makua - Wailuku

1540 Lower Main Street · Wailuku, HI · 96793 · 8082431722

90 certified beds Non profit - Corporation

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 73
Serious harm & abuse 20% 100
Staffing 20% 93
Federal penalties 15% 100
Trend 10% 86
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.483.48 min · 4.1 strong
RN hours / resident-day1.400.55–0.75
Weekend hours / resident-day3.77≈ weekday level
Nursing turnover / year21%median 45%
Fines (3-yr window)none

Inspection citations (17 in the current record)

  • Potential for harm · D January 30, 2026

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected February 25, 2026 · Resident Rights

  • Potential for harm · D January 30, 2026

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 25, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 30, 2026

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected February 25, 2026 · Quality of Life and Care

  • Potential for harm · D November 15, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected December 20, 2024 · Resident Rights

  • Potential for harm · D November 15, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 20, 2024 · Quality of Life and Care

  • Potential for harm · F November 15, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 20, 2024 · Nutrition and Dietary

  • Potential for harm · D November 15, 2024

    Provide and implement an infection prevention and control program.

    Corrected December 20, 2024 · Infection Control

  • Potential for harm · F November 15, 2024

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected December 20, 2024 · Environmental

  • Potential for harm · D May 3, 2024

    Reasonably accommodate the needs and preferences of each resident.

    Corrected June 12, 2024 · Resident Rights

  • Potential for harm · D May 3, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 12, 2024 · Quality of Life and Care

  • Potential for harm · D May 3, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 12, 2024 · Quality of Life and Care

  • Potential for harm · D May 3, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected June 12, 2024 · Quality of Life and Care

  • Potential for harm · D May 3, 2024

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected June 12, 2024 · Quality of Life and Care

  • Potential for harm · D May 3, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected June 12, 2024 · Pharmacy Service

  • Potential for harm · D May 3, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected June 12, 2024 · Pharmacy Service

  • Potential for harm · E May 3, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected June 12, 2024 · Nutrition and Dietary

  • Potential for harm · D May 3, 2024

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Corrected June 12, 2024 · Administration

Better-scoring options nearby

No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 125056 · certified since November 22, 2006. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.