Greenville Health and Rehabilitation Center

2578 West Fifth Street · Greenville, NC · 27834 · 2527587100

120 certified beds For profit - Corporation Chain: Lifeworks Rehab

Why this verdict

  • Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).

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Red flags

1 immediate-jeopardy citation in the most recent inspection cycle

Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

$52,965 in federal fines in the last 24 months

1 fine — CMS fines are reserved for verified, serious non-compliance.

66% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 41
Serious harm & abuse 20% 58
Staffing 20% 56
Federal penalties 15% 51
Trend 10% 51
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.323.48 min · 4.1 strong
RN hours / resident-day0.480.55–0.75
Weekend hours / resident-day2.96≈ weekday level
Nursing turnover / year66%median 45%
Fines (3-yr window)2 · $64,002

Inspection citations (41 in the current record)

  • Immediate jeopardy · J June 11, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 7, 2025 · Quality of Life and Care

  • Potential for harm · D June 11, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected July 7, 2025 · Resident Rights

  • Potential for harm · D June 11, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected July 7, 2025 · Resident Rights

  • Potential for harm · D June 11, 2025

    Ensure each resident receives an accurate assessment.

    Corrected July 7, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 11, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 7, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 11, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected July 7, 2025 · Quality of Life and Care

  • Potential for harm · D June 11, 2025

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected July 7, 2025 · Quality of Life and Care

  • Potential for harm · D June 11, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected July 7, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 11, 2025

    Provide and implement an infection prevention and control program.

    Corrected July 7, 2025 · Infection Control

  • Potential for harm · D June 11, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 7, 2025 · Quality of Life and Care

  • Potential for harm · D January 30, 2025 · found via complaint

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected February 10, 2025 · Resident Rights

  • Potential for harm · D January 30, 2025 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected October 24, 2024 · Resident Assessment and Care Planning

  • No harm found · B January 30, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected February 14, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D November 13, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected November 7, 2024 · Quality of Life and Care

  • Potential for harm · D November 13, 2024 · found via complaint

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Corrected November 5, 2024 · Administration

  • Actual harm · G May 31, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 21, 2023 · Quality of Life and Care

  • Potential for harm · D May 31, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected June 26, 2024 · Resident Rights

  • Potential for harm · D May 31, 2024

    Ensure each resident receives an accurate assessment.

    Corrected June 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 31, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 31, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected June 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 31, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected June 26, 2024 · Pharmacy Service

  • Potential for harm · E May 31, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 26, 2024 · Pharmacy Service

  • Potential for harm · F May 31, 2024

    Provide and implement an infection prevention and control program.

    Corrected June 26, 2024 · Infection Control

  • Potential for harm · D May 31, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected June 26, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 31, 2024 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected July 20, 2023 · Freedom from Abuse, Neglect, and Exploitation

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
June 11, 2025Fine$52,965
May 31, 2024Fine$11,037

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345181 · certified since July 26, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.