Green Hills Center for Rehabilitation and Healing
3939 Hillsboro Circle · Nashville, TN · 37215 · 6152972100
150 certified beds For profit - Corporation Chain: Carerite Centers
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
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Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
65% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.12 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 3.71 | ≈ weekday level |
| Nursing turnover / year | 65% | median 45% |
| Fines (3-yr window) | 2 · $16,801 |
Inspection citations (39 in the current record)
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Potential for harm · D February 4, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 5, 2025 · Resident Rights
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Potential for harm · D February 4, 2025
Keep residents' personal and medical records private and confidential.
Corrected March 5, 2025 · Resident Rights
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Potential for harm · D February 4, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 4, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected March 5, 2025 · Quality of Life and Care
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Potential for harm · D February 4, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 5, 2025 · Quality of Life and Care
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Potential for harm · D February 4, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 5, 2025 · Quality of Life and Care
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Potential for harm · D February 4, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 5, 2025 · Quality of Life and Care
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Potential for harm · D February 4, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 5, 2025 · Pharmacy Service
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Potential for harm · E February 4, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 5, 2025 · Nutrition and Dietary
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Potential for harm · D February 4, 2025
Provide and implement an infection prevention and control program.
Corrected March 5, 2025 · Infection Control
-
Actual harm · G February 6, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G February 6, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 5, 2024 · Resident Assessment and Care Planning
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Actual harm · G February 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 5, 2024 · Quality of Life and Care
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Actual harm · G February 6, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected March 5, 2024 · Quality of Life and Care
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Potential for harm · D February 6, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 5, 2024 · Resident Rights
-
Potential for harm · D February 6, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 6, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 6, 2024 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected March 5, 2024 · Resident Rights
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Potential for harm · E February 6, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 5, 2024 · Quality of Life and Care
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Potential for harm · D February 6, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 5, 2024 · Quality of Life and Care
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Potential for harm · D February 6, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 5, 2024 · Administration
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Immediate jeopardy · J February 5, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 5, 2024 · Quality of Life and Care
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Immediate jeopardy · J February 7, 2020
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Deficient, Provider has date of correction · Resident Assessment and Care Planning
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Immediate jeopardy · J February 7, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has date of correction · Quality of Life and Care
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Potential for harm · D February 7, 2020
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Deficient, Provider has date of correction · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 5, 2024 | Fine | $8,400 |
| February 5, 2024 | Fine | $8,401 |
| February 5, 2024 | Payment Denial | 6 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445267 · certified since May 9, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.