Grande Pointe Healthcare Commu
Three Merit Dr · Richmond Heights, OH · 44143 · 2162619600
176 certified beds For profit - Corporation Chain: Communicare Health
Why this verdict
- Federal penalties on record: $115,577 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$115,577 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.35 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 3.02 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 3 · $137,255 |
Inspection citations (33 in the current record)
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Potential for harm · D March 3, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
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Potential for harm · D October 27, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 1, 2025 · Quality of Life and Care
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Potential for harm · D October 27, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 1, 2025 · Infection Control
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Potential for harm · D July 10, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 15, 2025 · Quality of Life and Care
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Potential for harm · D July 10, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 15, 2025 · Quality of Life and Care
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Potential for harm · E March 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 26, 2025 · Quality of Life and Care
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Potential for harm · D March 11, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected March 26, 2025 · Quality of Life and Care
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Potential for harm · F March 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 26, 2025 · Nutrition and Dietary
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Immediate jeopardy · J December 17, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 17, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 7, 2025 · Resident Rights
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Potential for harm · F December 17, 2024 · found via complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected January 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F December 17, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 17, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 17, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 7, 2025 · Quality of Life and Care
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Potential for harm · E December 17, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 7, 2025 · Nursing and Physician Services
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Actual harm · G September 30, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 18, 2024 · Quality of Life and Care
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Potential for harm · D September 30, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 18, 2024 · Quality of Life and Care
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Potential for harm · D September 30, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected October 18, 2024 · Pharmacy Service
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Potential for harm · E July 10, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected July 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 26, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 17, 2024 · Quality of Life and Care
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Potential for harm · D June 26, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 17, 2024 · Quality of Life and Care
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Potential for harm · D June 26, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 17, 2024 · Quality of Life and Care
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Potential for harm · D June 26, 2024 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 17, 2024 · Quality of Life and Care
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Potential for harm · D June 26, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 17, 2024 · Pharmacy Service
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Potential for harm · D May 21, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 31, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 17, 2024 | Fine | $93,152 |
| September 30, 2024 | Fine | $22,425 |
| June 26, 2024 | Fine | $21,678 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366008 · certified since July 11, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.