Grand the
4500 John Shield Pkwy · Dublin, OH · 43017 · 6148898585
128 certified beds For profit - Corporation Chain: Optalis Health & Rehabilitation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar; CMS rates its health inspections "much below average". That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.89 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 3.65 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (56 in the current record)
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Potential for harm · D December 2, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 2, 2026 · Resident Rights
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Potential for harm · D December 2, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 2, 2026 · Pharmacy Service
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Potential for harm · D March 3, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 3, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 3, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected March 7, 2025 · Pharmacy Service
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Potential for harm · D July 11, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected July 29, 2024 · Resident Rights
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Potential for harm · D July 11, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 11, 2024
Provide appropriate foot care.
Corrected July 29, 2024 · Quality of Life and Care
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Potential for harm · D July 11, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 29, 2024 · Quality of Life and Care
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Potential for harm · D July 11, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected July 29, 2024 · Quality of Life and Care
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Potential for harm · D July 11, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 29, 2024 · Quality of Life and Care
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Potential for harm · F July 11, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected July 29, 2024 · Nursing and Physician Services
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Potential for harm · D July 11, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 29, 2024 · Pharmacy Service
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Potential for harm · D July 11, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 29, 2024 · Pharmacy Service
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Potential for harm · D July 11, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected July 29, 2024 · Administration
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Potential for harm · D July 11, 2024
Implement a program that monitors antibiotic use.
Corrected July 29, 2024 · Infection Control
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Potential for harm · E July 11, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 29, 2024 · Resident Rights
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Potential for harm · F July 11, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 29, 2024 · Nursing and Physician Services
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No harm found · B July 11, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected July 25, 2024 · Resident Rights
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Potential for harm · F September 2, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 14, 2023 · Infection Control
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Potential for harm · F September 2, 2023 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 14, 2023 · Environmental
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Actual harm · G January 9, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 7, 2023 · Quality of Life and Care
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Actual harm · G January 9, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 7, 2023 · Quality of Life and Care
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Potential for harm · D January 9, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 7, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366435 · certified since November 18, 2015. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.