Good Samaritan - Ottumwa
2035 Chester Avenue · Ottumwa, IA · 52501 · 6416828041
126 certified beds Non profit - Corporation Chain: Good Samaritan Society Part of a CCRC
Why this verdict
- Federal penalties on record: $35,968 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.81 | 0.55–0.75 |
| Weekend hours / resident-day | 3.39 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | 2 · $91,569 |
Inspection citations (36 in the current record)
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Potential for harm · D December 4, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected December 15, 2025 · Resident Rights
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Potential for harm · D December 4, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected December 8, 2025 · Quality of Life and Care
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Potential for harm · D December 4, 2025
Provide and implement an infection prevention and control program.
Corrected December 15, 2025 · Infection Control
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Potential for harm · D September 3, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 3, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 15, 2025 · Quality of Life and Care
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Potential for harm · D September 3, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 15, 2025 · Infection Control
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Actual harm · G October 10, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · D October 10, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 23, 2024 · Resident Rights
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Potential for harm · D October 10, 2024
Provide and implement an infection prevention and control program.
Corrected October 23, 2024 · Infection Control
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Potential for harm · D October 10, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 23, 2024 · Resident Rights
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Potential for harm · D October 10, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · D October 10, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · D October 10, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · D May 22, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 17, 2024 · Quality of Life and Care
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Potential for harm · D May 22, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected June 17, 2024 · Nursing and Physician Services
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Actual harm · G August 24, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 12, 2023 · Quality of Life and Care
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Actual harm · G August 24, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 12, 2023 · Quality of Life and Care
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Potential for harm · D August 24, 2023
The resident has the right to receive notices in a format and a language he or she understands.
Corrected October 12, 2023 · Resident Rights
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Potential for harm · D August 24, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 12, 2023 · Resident Rights
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Potential for harm · D August 24, 2023
Keep residents' personal and medical records private and confidential.
Corrected October 12, 2023 · Resident Rights
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Potential for harm · E August 24, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 12, 2023 · Resident Rights
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Potential for harm · D August 24, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 24, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 24, 2023
Respond appropriately to all alleged violations.
Corrected August 24, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 24, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 12, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 24, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 12, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 10, 2024 | Fine | $35,968 |
| August 24, 2023 | Fine | $55,601 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165211 · certified since April 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.