Golden Haven Care Center
409 W. Glenoaks Blvd. · Glendale, CA · 91202 · 8182404300
99 certified beds For profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $49,021 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
7 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.96 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.76 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | 3 · $74,602 |
Inspection citations (73 in the current record)
-
Potential for harm · D January 16, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected January 30, 2026 · Resident Rights
-
Potential for harm · D January 16, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected February 3, 2026 · Resident Rights
-
Potential for harm · D January 16, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 6, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D January 16, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 6, 2026 · Quality of Life and Care
-
Potential for harm · D January 16, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 10, 2026 · Quality of Life and Care
-
Potential for harm · D January 16, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 7, 2026 · Quality of Life and Care
-
Potential for harm · D January 16, 2026
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected February 5, 2026 · Quality of Life and Care
-
Potential for harm · D January 16, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected February 6, 2026 · Pharmacy Service
-
Potential for harm · E January 16, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected February 6, 2026 · Pharmacy Service
-
Potential for harm · D January 16, 2026
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected February 3, 2026 · Administration
-
Potential for harm · E January 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 4, 2026 · Nutrition and Dietary
-
Potential for harm · D December 29, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 15, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D May 21, 2025 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected June 6, 2025 · Environmental
-
Potential for harm · D February 19, 2025 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 7, 2025 · Pharmacy Service
-
Immediate jeopardy · J December 7, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 30, 2024 · Quality of Life and Care
-
Potential for harm · D December 7, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 30, 2024 · Resident Rights
-
Potential for harm · D December 7, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected December 30, 2024 · Resident Rights
-
Potential for harm · E December 7, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 30, 2024 · Resident Rights
-
Potential for harm · E December 7, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 30, 2024 · Resident Rights
-
Potential for harm · D December 7, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected December 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 7, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected December 30, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D December 7, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 30, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D December 7, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 30, 2024 · Quality of Life and Care
-
Potential for harm · D December 7, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 30, 2024 · Quality of Life and Care
-
Potential for harm · E December 7, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 30, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 7, 2024 | Fine | $32,221 |
| July 23, 2024 | Fine | $16,800 |
| April 23, 2024 | Payment Denial | 4 days |
| August 25, 2023 | Fine | $25,581 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056317 · certified since September 25, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.