Glendora Health Care Center

1552 North Honeytown Road · Wooster, OH · 44691 · 3302640912

49 certified beds For profit - Corporation Chain: Divine Healthcare Management

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

64% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 35
Serious harm & abuse 20% 94
Staffing 20% 63
Federal penalties 15% 73
Trend 10% 71
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.533.48 min · 4.1 strong
RN hours / resident-day0.600.55–0.75
Weekend hours / resident-day3.32≈ weekday level
Nursing turnover / year64%median 45%
Fines (3-yr window)1 · $17,080

Inspection citations (36 in the current record)

  • Potential for harm · E March 19, 2026 · found via complaint

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected April 9, 2026 · Nutrition and Dietary

  • Potential for harm · D February 12, 2025 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected February 13, 2025 · Quality of Life and Care

  • Potential for harm · E February 12, 2025 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 13, 2025 · Nutrition and Dietary

  • Potential for harm · D September 24, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected October 30, 2024 · Resident Rights

  • Potential for harm · E September 24, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected October 30, 2024 · Resident Rights

  • Potential for harm · D September 24, 2024

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected October 30, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 24, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 30, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 24, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected October 30, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E September 24, 2024

    Provide activities to meet all resident's needs.

    Corrected October 30, 2024 · Quality of Life and Care

  • Potential for harm · D September 24, 2024

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected October 30, 2024 · Pharmacy Service

  • Potential for harm · E September 24, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected October 30, 2024 · Pharmacy Service

  • Potential for harm · D September 24, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected October 30, 2024 · Pharmacy Service

  • Potential for harm · F September 24, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected October 30, 2024 · Pharmacy Service

  • Potential for harm · F September 24, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 30, 2024 · Nutrition and Dietary

  • Potential for harm · F September 24, 2024

    Provide and implement an infection prevention and control program.

    Corrected October 30, 2024 · Infection Control

  • Potential for harm · D September 24, 2024

    Implement a program that monitors antibiotic use.

    Corrected October 30, 2024 · Infection Control

  • Potential for harm · E September 24, 2024

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected October 30, 2024 · Environmental

  • Potential for harm · D September 24, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 30, 2024 · Quality of Life and Care

  • Immediate jeopardy · J July 3, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 23, 2024 · Quality of Life and Care

  • Potential for harm · E July 3, 2024 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected July 23, 2024 · Nursing and Physician Services

  • Potential for harm · D November 7, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected November 24, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 7, 2023 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected November 24, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 7, 2023 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected November 24, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · F November 7, 2023 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 24, 2023 · Nutrition and Dietary

  • Potential for harm · E July 6, 2023 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected July 21, 2023 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
July 3, 2024Fine$17,080

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366036 · certified since December 26, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.