Glen Oaks Health Campus

601 W Cr 200 S · New Castle, IN · 47362 · 7655295796

68 certified beds For profit - Corporation Chain: Trilogy Health Services

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 66
Serious harm & abuse 20% 100
Staffing 20% 71
Federal penalties 15% 100
Trend 10% 30
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.253.48 min · 4.1 strong
RN hours / resident-day0.860.55–0.75
Weekend hours / resident-day2.75≈ weekday level
Nursing turnover / year16%median 45%
Fines (3-yr window)none

Inspection citations (19 in the current record)

  • Potential for harm · D April 28, 2026 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected May 22, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 28, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 22, 2026 · Quality of Life and Care

  • Potential for harm · D November 25, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected December 23, 2025 · Quality of Life and Care

  • Potential for harm · D November 25, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 23, 2025 · Quality of Life and Care

  • Potential for harm · D November 25, 2025

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Corrected December 23, 2025 · Quality of Life and Care

  • Potential for harm · F November 25, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 23, 2025 · Nutrition and Dietary

  • Potential for harm · E November 25, 2025

    Provide and implement an infection prevention and control program.

    Corrected December 23, 2025 · Infection Control

  • Potential for harm · D August 13, 2024

    Reasonably accommodate the needs and preferences of each resident.

    Corrected August 30, 2024 · Resident Rights

  • Potential for harm · D August 13, 2024

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected August 30, 2024 · Resident Rights

  • Potential for harm · D August 13, 2024

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected August 30, 2024 · Quality of Life and Care

  • Potential for harm · D August 13, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected August 30, 2024 · Quality of Life and Care

  • Potential for harm · D June 16, 2023

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Corrected July 5, 2023 · Resident Rights

  • Potential for harm · D June 16, 2023

    Reasonably accommodate the needs and preferences of each resident.

    Corrected July 5, 2023 · Resident Rights

  • Potential for harm · D June 16, 2023

    Provide activities to meet all resident's needs.

    Corrected July 5, 2023 · Quality of Life and Care

  • Potential for harm · D June 16, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 5, 2023 · Quality of Life and Care

  • Potential for harm · D June 16, 2023

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected July 5, 2023 · Quality of Life and Care

  • Potential for harm · D June 16, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected July 5, 2023 · Quality of Life and Care

  • Potential for harm · D June 16, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected July 5, 2023 · Pharmacy Service

  • Potential for harm · D June 16, 2023

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected July 5, 2023 · Resident Assessment and Care Planning

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155759 · certified since October 11, 2006. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.