Glen Haven Village
133 Indian Hills Drive · Glenwood, IA · 51534 · 7123029016
69 certified beds Non profit - Corporation
Why this verdict
- Federal penalties on record: $35,913 in fines in the last 24 months.
- 4 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.90 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 4.42 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | 3 · $35,913 |
Inspection citations (23 in the current record)
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Potential for harm · D December 17, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 6, 2026 · Resident Assessment and Care Planning
-
Actual harm · G September 25, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
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Actual harm · G June 5, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 3, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 3, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected July 3, 2025 · Nutrition and Dietary
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Potential for harm · E June 5, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected July 3, 2025 · Nutrition and Dietary
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Potential for harm · D June 5, 2025
Provide and implement an infection prevention and control program.
Corrected July 3, 2025 · Infection Control
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Actual harm · G September 21, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 22, 2024 · Quality of Life and Care
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Actual harm · G July 11, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 17, 2024 · Pharmacy Service
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Potential for harm · D July 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 11, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 11, 2024
Provide and implement an infection prevention and control program.
Corrected August 2, 2024 · Infection Control
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Potential for harm · E July 11, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 2, 2024 · Resident Rights
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Potential for harm · D March 15, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 1, 2024 · Quality of Life and Care
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Potential for harm · D May 11, 2023
Respond appropriately to all alleged violations.
Corrected June 11, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 11, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected June 11, 2023 · Resident Rights
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Potential for harm · D May 11, 2023
Ensure each resident receives an accurate assessment.
Corrected June 11, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 11, 2023
Observe each nurse aide's job performance and give regular training.
Corrected June 11, 2023 · Nursing and Physician Services
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Potential for harm · E May 11, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 11, 2023 · Nutrition and Dietary
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Potential for harm · D May 11, 2023
Provide and implement an infection prevention and control program.
Corrected June 11, 2023 · Infection Control
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Potential for harm · F May 11, 2023
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected June 11, 2023 · Infection Control
-
Potential for harm · D May 11, 2023
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected June 11, 2023 · Administration
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 25, 2025 | Fine | $12,664 |
| June 5, 2025 | Fine | $21,754 |
| August 21, 2024 | Fine | $1,495 |
| July 11, 2024 | Payment Denial | 8 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165530 · certified since May 6, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.