Glastonbury Center for Health & Rehabilitation
1175 Hebron Ave · Glastonbury, CT · 06033 · 8606591905
105 certified beds For profit - Corporation Chain: National Health Care Associates
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 78 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.80 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 3.40 | ≈ weekday level |
| Nursing turnover / year | 24% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (40 in the current record)
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Potential for harm · D September 23, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected October 31, 2025 · Resident Rights
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Potential for harm · D September 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 23, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 31, 2025 · Quality of Life and Care
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Potential for harm · D September 23, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected October 31, 2025 · Quality of Life and Care
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Potential for harm · D September 23, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected October 31, 2025 · Quality of Life and Care
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Potential for harm · D September 23, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected October 31, 2025 · Nutrition and Dietary
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Potential for harm · D September 23, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected October 31, 2025 · Nutrition and Dietary
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Potential for harm · E September 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 31, 2025 · Nutrition and Dietary
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Potential for harm · D September 23, 2025
Dispose of garbage and refuse properly.
Corrected October 31, 2025 · Nutrition and Dietary
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Potential for harm · F September 23, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected October 31, 2025 · Administration
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No harm found · B September 23, 2025
Observe each nurse aide's job performance and give regular training.
Corrected October 31, 2025 · Nursing and Physician Services
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No harm found · B September 23, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected October 31, 2025 · Nursing and Physician Services
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Potential for harm · D May 14, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected June 2, 2025 · Pharmacy Service
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Potential for harm · D March 6, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 31, 2025 · Resident Rights
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Potential for harm · D March 6, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 16, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 16, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 23, 2024 · Quality of Life and Care
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Potential for harm · D June 5, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 9, 2024
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected March 3, 2024 · Resident Rights
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Potential for harm · E February 9, 2024
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected March 3, 2024 · Resident Rights
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Potential for harm · D February 9, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 3, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 3, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected March 3, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 3, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075316 · certified since February 10, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.