Geneva Lake Manor
211 S Curtis St · Lake Geneva, WI · 53147 · 2622483145
60 certified beds Non profit - Corporation Chain: Wisconsin Illinois Senior Housing, Inc.
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $130,720 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$130,720 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
76% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.43 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.46 | 0.55–0.75 |
| Weekend hours / resident-day | 3.82 | ≈ weekday level |
| Nursing turnover / year | 76% | median 45% |
| Fines (3-yr window) | 2 · $130,720 |
Inspection citations (73 in the current record)
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Potential for harm · D December 10, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 10, 2026 · Quality of Life and Care
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Potential for harm · D December 10, 2025 · found via complaint
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected January 10, 2026 · Quality of Life and Care
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Potential for harm · D December 10, 2025 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected January 10, 2026 · Quality of Life and Care
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Potential for harm · D December 10, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 10, 2026 · Pharmacy Service
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Potential for harm · D December 10, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 10, 2026 · Pharmacy Service
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Potential for harm · D December 10, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 10, 2026 · Infection Control
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Immediate jeopardy · J November 6, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 1, 2025 · Quality of Life and Care
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Potential for harm · E November 6, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 6, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected December 1, 2025 · Nursing and Physician Services
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Actual harm · H March 17, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 11, 2025 · Quality of Life and Care
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Actual harm · G March 17, 2025
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 17, 2025
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 17, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 17, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 17, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 17, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 17, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 17, 2025
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected April 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 17, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 17, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 17, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 17, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · F March 17, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 11, 2025 · Nursing and Physician Services
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Potential for harm · E March 17, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected April 11, 2025 · Pharmacy Service
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Potential for harm · D March 17, 2025
Ensure that residents are free from significant medication errors.
Corrected April 11, 2025 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 17, 2025 | Fine | $113,919 |
| November 12, 2024 | Fine | $16,801 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525565 · certified since May 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.