Garden Isle Healthcare and Rehabilitation Center

3-3420 Kuhio Highway, Suite 300 · Lihue, HI · 96766 · 8082451802

110 certified beds For profit - Corporation Chain: Ohana Pacific Management Co.

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 57
Serious harm & abuse 20% 100
Staffing 20% 91
Federal penalties 15% 100
Trend 10% 60
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.153.48 min · 4.1 strong
RN hours / resident-day1.580.55–0.75
Weekend hours / resident-day3.78≈ weekday level
Nursing turnover / year24%median 45%
Fines (3-yr window)none

Inspection citations (38 in the current record)

  • Potential for harm · D February 21, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 7, 2025 · Resident Rights

  • Potential for harm · D February 21, 2025

    Reasonably accommodate the needs and preferences of each resident.

    Corrected April 7, 2025 · Resident Rights

  • Potential for harm · E February 21, 2025

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected April 7, 2025 · Resident Rights

  • Potential for harm · D February 21, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 7, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 21, 2025

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Corrected April 7, 2025 · Quality of Life and Care

  • Potential for harm · D February 21, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected April 7, 2025 · Quality of Life and Care

  • Potential for harm · D February 21, 2025

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected April 7, 2025 · Quality of Life and Care

  • Potential for harm · D February 21, 2025

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected April 7, 2025 · Quality of Life and Care

  • Potential for harm · D February 21, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected April 7, 2025 · Pharmacy Service

  • Potential for harm · D February 21, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected April 7, 2025 · Pharmacy Service

  • Potential for harm · D February 21, 2025

    Provide or obtain dental services for each resident.

    Corrected April 7, 2025 · Quality of Life and Care

  • Potential for harm · E February 23, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 5, 2024 · Resident Rights

  • Potential for harm · D February 23, 2024

    Ensure each resident receives an accurate assessment.

    Corrected April 5, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D February 23, 2024

    Provide activities to meet all resident's needs.

    Corrected April 5, 2024 · Quality of Life and Care

  • Potential for harm · D February 23, 2024

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected April 5, 2024 · Quality of Life and Care

  • Potential for harm · D February 23, 2024

    Provide or obtain dental services for each resident.

    Corrected April 5, 2024 · Quality of Life and Care

  • Potential for harm · D February 23, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected April 5, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D February 23, 2024

    Provide and implement an infection prevention and control program.

    Corrected April 5, 2024 · Infection Control

  • Potential for harm · D February 23, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 5, 2024 · Quality of Life and Care

  • Potential for harm · D February 23, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 5, 2024 · Quality of Life and Care

  • Potential for harm · E July 7, 2023 · found via complaint

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Corrected August 11, 2023 · Quality of Life and Care

  • Potential for harm · D February 10, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected May 5, 2023 · Resident Rights

  • Potential for harm · D February 10, 2023

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected May 5, 2023 · Resident Rights

  • Potential for harm · D February 10, 2023

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected May 5, 2023 · Resident Rights

  • Potential for harm · D February 10, 2023

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected May 5, 2023 · Freedom from Abuse, Neglect, and Exploitation

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 125004 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.