Galax Health and Rehab
836 Glendale Rd · Galax, VA · 24333 · 2762369991
120 certified beds For profit - Corporation Chain: Trio Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
68% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.34 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 3.17 | ≈ weekday level |
| Nursing turnover / year | 68% | median 45% |
| Fines (3-yr window) | 1 · $13,627 |
Inspection citations (40 in the current record)
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Immediate jeopardy · J November 21, 2024 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected January 23, 2025 · Quality of Life and Care
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Potential for harm · D November 21, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 23, 2025 · Quality of Life and Care
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Potential for harm · D June 17, 2024 · found via complaint
Provide appropriate foot care.
Corrected August 19, 2024 · Quality of Life and Care
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Potential for harm · D June 17, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 19, 2024 · Quality of Life and Care
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Potential for harm · D November 16, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 27, 2023 · Resident Rights
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Potential for harm · D November 16, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 27, 2023 · Resident Rights
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Potential for harm · D November 16, 2023
Keep residents' personal and medical records private and confidential.
Corrected December 27, 2023 · Resident Rights
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Potential for harm · D November 16, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected December 27, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 16, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected December 27, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 16, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 27, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 16, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 27, 2023 · Quality of Life and Care
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Potential for harm · D November 16, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 27, 2023 · Quality of Life and Care
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Potential for harm · D November 16, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 27, 2023 · Quality of Life and Care
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Potential for harm · E November 16, 2023
Observe each nurse aide's job performance and give regular training.
Corrected December 27, 2023 · Nursing and Physician Services
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Potential for harm · D November 16, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 27, 2023 · Pharmacy Service
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Potential for harm · D November 16, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected December 27, 2023 · Pharmacy Service
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Potential for harm · D November 16, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 27, 2023 · Pharmacy Service
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Potential for harm · D November 16, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected December 27, 2023 · Pharmacy Service
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Potential for harm · E November 16, 2023
Ensure that residents are free from significant medication errors.
Corrected December 27, 2023 · Pharmacy Service
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Potential for harm · E November 16, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 27, 2023 · Nutrition and Dietary
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Potential for harm · E November 16, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 27, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 16, 2023
Provide and implement an infection prevention and control program.
Corrected December 27, 2023 · Infection Control
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Potential for harm · D November 16, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected December 27, 2023 · Infection Control
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Potential for harm · E November 16, 2023
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected December 27, 2023 · Nursing and Physician Services
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Potential for harm · D November 16, 2023 · found via complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected December 27, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 21, 2024 | Fine | $13,627 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495250 · certified since August 1, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.