Frontier Rehabilitation and Extended Care
1500 3rd Avenue · Longview, WA · 98632 · 3604238800
140 certified beds For profit - Corporation Chain: Evergreen Healthcare Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.14 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.74 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Potential for harm · D February 7, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 28, 2025 · Resident Rights
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Potential for harm · D February 7, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 7, 2025
Respond appropriately to all alleged violations.
Corrected February 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 7, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 7, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 7, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 7, 2025
Provide and implement an infection prevention and control program.
Corrected February 28, 2025 · Infection Control
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Potential for harm · D February 7, 2025
Keep all essential equipment working safely.
Corrected February 28, 2025 · Environmental
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Potential for harm · D February 7, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected February 28, 2025 · Resident Rights
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Potential for harm · D February 7, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected February 28, 2025 · Resident Rights
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Potential for harm · E February 7, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · D April 19, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 13, 2024 · Resident Assessment and Care Planning
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No harm found · C April 19, 2024
Post nurse staffing information every day.
Corrected May 13, 2024 · Nursing and Physician Services
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Potential for harm · D May 18, 2023
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected June 13, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 18, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 13, 2023 · Pharmacy Service
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Potential for harm · D May 18, 2023
Provide and implement an infection prevention and control program.
Corrected June 13, 2023 · Infection Control
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505276 · certified since July 1, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.