Friendship Village Sunset Hills
12651 Village Circle Drive · Saint Louis, MO · 63127 · 3142707777
144 certified beds Non profit - Corporation Part of a CCRC
- Staffing hours comfortably above national benchmarks.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
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Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.57 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 4.51 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $14,433 |
Inspection citations (24 in the current record)
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Potential for harm · E January 28, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 14, 2025 · Resident Rights
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Potential for harm · D January 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · E January 28, 2025
Observe each nurse aide's job performance and give regular training.
Corrected February 28, 2025 · Nursing and Physician Services
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Potential for harm · E January 28, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 14, 2025 · Pharmacy Service
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Potential for harm · D January 28, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected March 14, 2025 · Pharmacy Service
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Potential for harm · E January 28, 2025
Ensure that residents are free from significant medication errors.
Corrected March 14, 2025 · Pharmacy Service
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Potential for harm · D January 28, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected March 14, 2025 · Nutrition and Dietary
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Potential for harm · D January 28, 2025
Provide and implement an infection prevention and control program.
Corrected March 14, 2025 · Infection Control
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Immediate jeopardy · J April 15, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 18, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G February 1, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 23, 2024 · Quality of Life and Care
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Potential for harm · D September 28, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 12, 2023 · Quality of Life and Care
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Potential for harm · F September 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 12, 2023 · Nutrition and Dietary
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Potential for harm · D September 28, 2023
Provide and implement an infection prevention and control program.
Corrected November 12, 2023 · Infection Control
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Potential for harm · D September 28, 2023 · found via complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected November 12, 2023 · Resident Rights
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Potential for harm · D September 28, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 12, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 28, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 12, 2023 · Quality of Life and Care
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Potential for harm · D September 28, 2023 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected November 12, 2023 · Quality of Life and Care
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Potential for harm · E August 28, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 4, 2019 · Resident Assessment and Care Planning
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Potential for harm · D August 28, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 4, 2019 · Quality of Life and Care
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Potential for harm · E August 28, 2019
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected October 4, 2019 · Quality of Life and Care
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Potential for harm · D August 28, 2019
Ensure medication error rates are not 5 percent or greater.
Corrected October 4, 2019 · Pharmacy Service
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Potential for harm · D August 28, 2019
Provide and implement an infection prevention and control program.
Corrected October 4, 2019 · Infection Control
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No harm found · B August 28, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected October 4, 2019 · Resident Rights
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 15, 2024 | Fine | $14,433 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265136 · certified since December 19, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.