Friendship Village of Bloomington
8130 Highwood Drive · Bloomington, MN · 55438 · 9528317500
66 certified beds Non profit - Other Chain: Lifespace Communities Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
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Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.16 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.15 | 0.55–0.75 |
| Weekend hours / resident-day | 3.67 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | 1 · $99,500 |
Inspection citations (23 in the current record)
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Potential for harm · D May 7, 2026
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
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Potential for harm · D May 7, 2026
Ensure each resident receives an accurate assessment.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
-
Potential for harm · D May 7, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
-
Potential for harm · D May 7, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
-
Potential for harm · D May 7, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D May 7, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D May 7, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D May 7, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D May 7, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · E May 7, 2026
Provide and implement an infection prevention and control program.
Deficient, Provider has no plan of correction · Infection Control
-
Potential for harm · D March 27, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 22, 2025 · Resident Rights
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Potential for harm · D March 27, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 22, 2025 · Quality of Life and Care
-
Potential for harm · D March 27, 2025
Provide and implement an infection prevention and control program.
Corrected April 22, 2025 · Infection Control
-
Potential for harm · D March 27, 2025 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected April 22, 2025 · Quality of Life and Care
-
Immediate jeopardy · K May 2, 2024
Respond appropriately to all alleged violations.
Corrected May 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 2, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 2, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 29, 2024 · Quality of Life and Care
-
Potential for harm · D May 2, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 29, 2024 · Quality of Life and Care
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Potential for harm · D May 2, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 29, 2024 · Quality of Life and Care
-
Potential for harm · D May 2, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 29, 2024 · Quality of Life and Care
-
Potential for harm · D May 2, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 29, 2024 · Pharmacy Service
-
Potential for harm · D May 2, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 29, 2024 · Resident Assessment and Care Planning
-
No harm found · B May 2, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 29, 2024 · Resident Rights
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 2, 2024 | Fine | $99,500 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245229 · certified since January 29, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.