Friendship Manor
1209 21st Avenue · Rock Island, IL · 61201 · 3097869667
94 certified beds Non profit - Corporation Part of a CCRC
Why this verdict
- 3 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.70 | 0.55–0.75 |
| Weekend hours / resident-day | 3.59 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | 1 · $10,519 |
Inspection citations (14 in the current record)
-
Potential for harm · D January 30, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 25, 2026 · Quality of Life and Care
-
Actual harm · G September 12, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 30, 2025 · Quality of Life and Care
-
Actual harm · G April 9, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 24, 2025 · Quality of Life and Care
-
Actual harm · G July 24, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 14, 2024 · Quality of Life and Care
-
Potential for harm · F July 24, 2024
Provide and implement an infection prevention and control program.
Corrected July 25, 2024 · Infection Control
-
Potential for harm · D July 19, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 9, 2023 · Quality of Life and Care
-
Potential for harm · D July 19, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected August 16, 2023 · Pharmacy Service
-
Potential for harm · F July 19, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 11, 2023 · Nutrition and Dietary
-
Potential for harm · D May 9, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 27, 2022 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 9, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 27, 2022 · Resident Assessment and Care Planning
-
Potential for harm · D May 9, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 27, 2022 · Quality of Life and Care
-
Potential for harm · D May 9, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 27, 2022 · Quality of Life and Care
-
Potential for harm · F May 9, 2022
Perform COVID19 testing on residents and staff.
Corrected May 27, 2022 · Infection Control
-
Potential for harm · D May 9, 2022
Ensure staff are vaccinated for COVID-19
Corrected May 27, 2022 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 9, 2025 | Fine | $10,519 |
| July 24, 2024 | Payment Denial | 12 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 146099 · certified since December 9, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.