Friendship Manor Nursing & Rehab Center

902 South Euclid Avenue · National City, CA · 91950 · 6197917700

104 certified beds For profit - Limited Liability company Chain: Generations Healthcare

Why this verdict

  • Federal penalties on record: $285,130 in fines in the last 24 months.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

$285,130 in federal fines in the last 24 months

1 fine — CMS fines are reserved for verified, serious non-compliance.

Score breakdown

Inspection record 30% of score 69
Serious harm & abuse 20% 100
Staffing 20% 78
Federal penalties 15% 17
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.303.48 min · 4.1 strong
RN hours / resident-day0.620.55–0.75
Weekend hours / resident-day3.66≈ weekday level
Nursing turnover / year39%median 45%
Fines (3-yr window)4 · $297,367

Inspection citations (29 in the current record)

  • Potential for harm · D July 24, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected August 22, 2025 · Quality of Life and Care

  • Potential for harm · D July 24, 2025

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Corrected August 22, 2025 · Quality of Life and Care

  • Potential for harm · D February 4, 2025 · found via complaint

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected February 27, 2025 · Pharmacy Service

  • Potential for harm · D February 4, 2025 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected February 27, 2025 · Pharmacy Service

  • Potential for harm · D June 25, 2024 · found via complaint

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected July 25, 2024 · Nursing and Physician Services

  • Potential for harm · D June 12, 2024 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected June 19, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 24, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 25, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D August 11, 2022

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected September 11, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D August 11, 2022

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 11, 2022 · Quality of Life and Care

  • Potential for harm · D August 11, 2022

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected September 11, 2022 · Quality of Life and Care

  • Potential for harm · D August 11, 2022

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected September 11, 2022 · Quality of Life and Care

  • Potential for harm · D August 11, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected September 11, 2022 · Quality of Life and Care

  • Potential for harm · D August 11, 2022

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected September 11, 2022 · Quality of Life and Care

  • Potential for harm · D August 11, 2022

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected September 11, 2022 · Pharmacy Service

  • Potential for harm · D August 11, 2022

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected September 11, 2022 · Pharmacy Service

  • Potential for harm · D August 11, 2022

    Ensure medication error rates are not 5 percent or greater.

    Corrected September 11, 2022 · Pharmacy Service

  • Potential for harm · D August 11, 2022

    Ensure that residents are free from significant medication errors.

    Corrected September 11, 2022 · Pharmacy Service

  • Potential for harm · D August 11, 2022

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 11, 2022 · Pharmacy Service

  • Potential for harm · E August 11, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 11, 2022 · Nutrition and Dietary

  • Potential for harm · E August 11, 2022

    Provide and implement an infection prevention and control program.

    Corrected September 11, 2022 · Infection Control

  • Potential for harm · D March 14, 2019

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected April 5, 2019 · Resident Assessment and Care Planning

  • Potential for harm · D March 14, 2019

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected April 5, 2019 · Quality of Life and Care

  • Potential for harm · D March 14, 2019

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected April 5, 2019 · Quality of Life and Care

  • Potential for harm · E March 14, 2019

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected April 5, 2019 · Pharmacy Service

  • Potential for harm · D March 14, 2019

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected April 5, 2019 · Pharmacy Service

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
April 25, 2025Fine$285,130
November 6, 2023Fine$3,147
October 30, 2023Fine$2,797
October 10, 2023Fine$6,293

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055964 · certified since August 30, 1968. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.