Friendship Haven, Inc

420 South Kenyon Road · Fort Dodge, IA · 50501 · 5155732121

155 certified beds Non profit - Corporation Part of a CCRC

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 70
Serious harm & abuse 20% 100
Staffing 20% 84
Federal penalties 15% 100
Trend 10% 65
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day4.373.48 min · 4.1 strong
RN hours / resident-day0.830.55–0.75
Weekend hours / resident-day4.09≈ weekday level
Nursing turnover / year42%median 45%
Fines (3-yr window)none

Inspection citations (16 in the current record)

  • Potential for harm · D January 21, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 6, 2026 · Quality of Life and Care

  • Potential for harm · D September 10, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 10, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 3, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected July 7, 2025 · Resident Rights

  • Potential for harm · D July 3, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected July 7, 2025 · Quality of Life and Care

  • Potential for harm · D July 3, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected July 7, 2025 · Quality of Life and Care

  • Potential for harm · D December 31, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected January 1, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 31, 2024 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected January 1, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 21, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected November 22, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 8, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 9, 2024 · Quality of Life and Care

  • Potential for harm · D August 8, 2024

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected August 9, 2024 · Quality of Life and Care

  • Potential for harm · D August 8, 2024 · found via complaint

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected August 9, 2024 · Quality of Life and Care

  • Potential for harm · D January 25, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 21, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D January 25, 2024

    Assure that each resident’s assessment is updated at least once every 3 months.

    Corrected February 21, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D January 25, 2024

    Ensure each resident receives an accurate assessment.

    Corrected February 21, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D January 25, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected February 21, 2024 · Resident Assessment and Care Planning

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165291 · certified since September 1, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.