Flagstone
12500 Castlemoor Drive · Eden Prairie, MN · 55344 · 9529422100
72 certified beds Non profit - Corporation Chain: Presbyterian Homes & Services
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.14 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.16 | 0.55–0.75 |
| Weekend hours / resident-day | 3.92 | ≈ weekday level |
| Nursing turnover / year | 32% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
-
Potential for harm · D March 20, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 21, 2026 · Resident Rights
-
Potential for harm · D March 20, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected April 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 20, 2026
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected April 24, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D March 20, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 22, 2026 · Quality of Life and Care
-
Potential for harm · D March 20, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 21, 2026 · Quality of Life and Care
-
Potential for harm · D March 20, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 21, 2026 · Quality of Life and Care
-
Potential for harm · D March 20, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 21, 2026 · Pharmacy Service
-
Potential for harm · D March 20, 2026
Ensure that residents are free from significant medication errors.
Corrected April 21, 2026 · Pharmacy Service
-
Potential for harm · D March 20, 2026
Provide and implement an infection prevention and control program.
Corrected April 23, 2026 · Infection Control
-
Potential for harm · D March 20, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 21, 2026 · Quality of Life and Care
-
Potential for harm · E July 17, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 15, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E July 17, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 15, 2025 · Infection Control
-
Potential for harm · D January 29, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 4, 2025 · Resident Rights
-
Potential for harm · E January 29, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected March 4, 2025 · Resident Rights
-
Potential for harm · D January 29, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 4, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E January 29, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 4, 2025 · Quality of Life and Care
-
Potential for harm · D January 29, 2025
Provide activities to meet all resident's needs.
Corrected March 4, 2025 · Quality of Life and Care
-
Potential for harm · D January 29, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 4, 2025 · Quality of Life and Care
-
Potential for harm · D January 29, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected March 4, 2025 · Nursing and Physician Services
-
Potential for harm · D January 29, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 4, 2025 · Pharmacy Service
-
Potential for harm · D January 29, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected March 4, 2025 · Pharmacy Service
-
Potential for harm · D March 20, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 29, 2024 · Resident Rights
-
Potential for harm · D March 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 29, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D March 20, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 29, 2024 · Quality of Life and Care
-
Potential for harm · D March 20, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 29, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245312 · certified since May 1, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.