Ferncrest Manor Living Center
14500 Haynes Blvd. · New Orleans, LA · 70128 · 5042461426
200 certified beds For profit - Limited Liability company
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Federal penalties on record: $50,948 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
5 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$50,948 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.18 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.38 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.38 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.18 | 0.55–0.75 |
| Weekend hours / resident-day | 2.10 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 3 · $402,870 |
Inspection citations (60 in the current record)
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Potential for harm · D June 24, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected July 18, 2025 · Resident Rights
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Potential for harm · E June 24, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 18, 2025 · Quality of Life and Care
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Potential for harm · E June 24, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 29, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · E May 29, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · E May 29, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected June 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 29, 2025
Ensure each resident receives an accurate assessment.
Corrected June 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 29, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 29, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected June 13, 2025 · Nursing and Physician Services
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Potential for harm · E May 29, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 13, 2025 · Pharmacy Service
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Potential for harm · E May 29, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 13, 2025 · Pharmacy Service
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Potential for harm · E May 29, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 13, 2025 · Nutrition and Dietary
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Potential for harm · D May 29, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected June 13, 2025 · Administration
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Potential for harm · E May 29, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected June 13, 2025 · Administration
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Potential for harm · E May 29, 2025
Provide and implement an infection prevention and control program.
Corrected June 13, 2025 · Infection Control
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Actual harm · G November 26, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 26, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 26, 2024 · found via complaint
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected December 16, 2024 · Administration
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Potential for harm · E October 2, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 14, 2024 · Quality of Life and Care
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Potential for harm · E October 2, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected October 14, 2024 · Nursing and Physician Services
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Potential for harm · D May 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 21, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 21, 2024 · Quality of Life and Care
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Potential for harm · E May 16, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 21, 2024 · Pharmacy Service
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Potential for harm · E May 16, 2024
Provide and implement an infection prevention and control program.
Corrected June 21, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 26, 2024 | Fine | $50,948 |
| January 12, 2024 | Fine | $231,465 |
| January 12, 2024 | Payment Denial | 60 days |
| July 25, 2023 | Fine | $120,457 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195214 · certified since April 8, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.