Fairhaven Christian Ret Center
3470 North Alpine Road · Rockford, IL · 61114 · 8158771441
96 certified beds Non profit - Church related Part of a CCRC
Why this verdict
- Federal penalties on record: $149,210 in fines in the last 24 months.
- 5 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
$149,210 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
97% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.77 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 4.36 | ≈ weekday level |
| Nursing turnover / year | 97% | median 45% |
| Fines (3-yr window) | 2 · $149,210 |
Inspection citations (21 in the current record)
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Actual harm · G February 26, 2026
Provide enough food/fluids to maintain a resident's health.
Corrected March 13, 2026 · Quality of Life and Care
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Potential for harm · D February 26, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 13, 2026 · Quality of Life and Care
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Potential for harm · D February 26, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected March 13, 2026 · Nutrition and Dietary
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Potential for harm · F February 26, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 13, 2026 · Nutrition and Dietary
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Potential for harm · D February 26, 2026
Provide and implement an infection prevention and control program.
Corrected March 13, 2026 · Infection Control
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Immediate jeopardy · J March 26, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 27, 2025 · Quality of Life and Care
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Actual harm · G February 26, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D January 8, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · D January 8, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · D January 8, 2025
Ensure that residents are free from significant medication errors.
Corrected January 29, 2025 · Pharmacy Service
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Potential for harm · F January 8, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 29, 2025 · Pharmacy Service
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Potential for harm · E January 8, 2025
Provide and implement an infection prevention and control program.
Corrected January 29, 2025 · Infection Control
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Potential for harm · D August 13, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 21, 2024 · Resident Rights
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Potential for harm · D August 13, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected August 21, 2024 · Quality of Life and Care
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Actual harm · G March 27, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 18, 2024 · Quality of Life and Care
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Potential for harm · D February 15, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 5, 2024 · Quality of Life and Care
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Potential for harm · D February 15, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 5, 2024 · Quality of Life and Care
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Potential for harm · F February 15, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 5, 2024 · Pharmacy Service
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Potential for harm · D February 15, 2024
Provide and implement an infection prevention and control program.
Corrected March 5, 2024 · Infection Control
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Actual harm · G August 29, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 8, 2023 · Quality of Life and Care
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Actual harm · G August 29, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 8, 2023 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 26, 2026 | Fine | $28,985 |
| March 26, 2025 | Fine | $120,225 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 14E345 · certified since May 16, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.