Encore at Windsor Hills
1212 Foulk Road · Wilmington, DE · 19803 · 3024784296
46 certified beds For profit - Corporation Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.38 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.03 | 0.55–0.75 |
| Weekend hours / resident-day | 4.19 | ≈ weekday level |
| Nursing turnover / year | 12% | median 45% |
| Fines (3-yr window) | 1 · $13,544 |
Inspection citations (21 in the current record)
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Potential for harm · D March 21, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected April 30, 2025 · Quality of Life and Care
-
Potential for harm · D March 21, 2025
Provide and implement an infection prevention and control program.
Corrected April 30, 2025 · Infection Control
-
Actual harm · G February 26, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 5, 2023 · Quality of Life and Care
-
Potential for harm · D February 26, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 1, 2024 · Resident Rights
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Potential for harm · D February 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 1, 2024 · Pharmacy Service
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Potential for harm · D February 26, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 1, 2024 · Nutrition and Dietary
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Potential for harm · D February 26, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 1, 2024 · Quality of Life and Care
-
Potential for harm · D February 26, 2024 · found via complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected April 1, 2024 · Nursing and Physician Services
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Potential for harm · F February 26, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 1, 2024 · Nutrition and Dietary
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Potential for harm · D February 26, 2024 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 27, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 5, 2022 · Resident Assessment and Care Planning
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Potential for harm · D May 27, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 5, 2022 · Resident Assessment and Care Planning
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Potential for harm · D May 27, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 5, 2022 · Quality of Life and Care
-
Potential for harm · D May 27, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 5, 2022 · Quality of Life and Care
-
Potential for harm · D May 27, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 5, 2022 · Quality of Life and Care
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Potential for harm · D May 27, 2022
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 5, 2022 · Quality of Life and Care
-
Potential for harm · D May 27, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 5, 2022 · Nutrition and Dietary
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Potential for harm · E May 27, 2022
Dispose of garbage and refuse properly.
Corrected July 5, 2022 · Nutrition and Dietary
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Potential for harm · E May 27, 2022
Provide and implement an infection prevention and control program.
Corrected July 5, 2022 · Infection Control
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Potential for harm · D May 27, 2022
Ensure staff are vaccinated for COVID-19
Corrected July 5, 2022 · Infection Control
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No harm found · C May 27, 2022
Post nurse staffing information every day.
Corrected July 5, 2022 · Nursing and Physician Services
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 26, 2024 | Fine | $13,544 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 085060 · certified since August 1, 2022. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.