Emmanuel Post Acute Care - Hayward
26660 Patrick Avenue · Hayward, CA · 94544 · 5107821845
99 certified beds For profit - Individual
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.96 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.65 | 0.55–0.75 |
| Weekend hours / resident-day | 3.61 | ≈ weekday level |
| Nursing turnover / year | 59% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (39 in the current record)
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Potential for harm · D March 6, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 20, 2026 · Quality of Life and Care
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Potential for harm · D March 6, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 20, 2026 · Quality of Life and Care
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Potential for harm · E March 6, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected March 20, 2026 · Pharmacy Service
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Potential for harm · D August 28, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 28, 2025 · Resident Rights
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Potential for harm · D August 28, 2025
Give the resident's representative the ability to exercise the resident's rights.
Corrected September 28, 2025 · Resident Rights
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Potential for harm · E August 28, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected September 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 28, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 28, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 28, 2025 · Quality of Life and Care
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Potential for harm · D August 28, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 28, 2025 · Quality of Life and Care
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Potential for harm · D August 28, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected September 28, 2025 · Quality of Life and Care
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Potential for harm · E August 28, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 28, 2025 · Pharmacy Service
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Potential for harm · D August 28, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 28, 2025 · Pharmacy Service
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Potential for harm · D August 28, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 28, 2025 · Pharmacy Service
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Potential for harm · E August 28, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected September 28, 2025 · Pharmacy Service
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Potential for harm · E August 28, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 28, 2025 · Pharmacy Service
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Potential for harm · D August 28, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected September 28, 2025 · Nutrition and Dietary
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Potential for harm · E August 28, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 28, 2025 · Nutrition and Dietary
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Potential for harm · D August 28, 2025
Provide and implement an infection prevention and control program.
Corrected September 28, 2025 · Infection Control
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Potential for harm · D May 13, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 10, 2025 · Pharmacy Service
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Actual harm · G February 19, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 12, 2025 · Quality of Life and Care
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Potential for harm · D September 30, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 24, 2024 · Pharmacy Service
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Potential for harm · E February 29, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected March 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 29, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected March 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 29, 2024
Ensure each resident receives an accurate assessment.
Corrected March 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 29, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 29, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056463 · certified since May 1, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.