Embassy of Wyoming Valley
50 N. Pennsylvania Ave. · Wilkes Barre, PA · 18701 · 5708253488
120 certified beds For profit - Corporation Chain: Embassy Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 3.55 | ≈ weekday level |
| Nursing turnover / year | 30% | median 45% |
| Fines (3-yr window) | 2 · $20,496 |
Inspection citations (48 in the current record)
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Potential for harm · E March 12, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 9, 2026 · Resident Rights
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Potential for harm · E March 12, 2026 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 9, 2026 · Administration
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Potential for harm · E January 30, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected March 12, 2026 · Resident Rights
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Potential for harm · D January 30, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 12, 2026 · Resident Rights
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Potential for harm · E January 30, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 12, 2026 · Resident Rights
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Potential for harm · D January 30, 2026
Assess the resident when there is a significant change in condition
Corrected March 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · E January 30, 2026
Provide activities to meet all resident's needs.
Corrected March 12, 2026 · Quality of Life and Care
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Potential for harm · E January 30, 2026
Ensure the activities program is directed by a qualified professional.
Corrected March 12, 2026 · Quality of Life and Care
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Potential for harm · D January 30, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 12, 2026 · Quality of Life and Care
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Potential for harm · D January 30, 2026
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected March 12, 2026 · Quality of Life and Care
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Potential for harm · E January 30, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 12, 2026 · Pharmacy Service
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Potential for harm · D January 30, 2026
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected March 12, 2026 · Administration
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Potential for harm · E January 30, 2026
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 9, 2026 · Administration
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Potential for harm · F January 30, 2026
Provide and implement an infection prevention and control program.
Corrected March 12, 2026 · Infection Control
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Potential for harm · D January 30, 2026 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected March 12, 2026 · Resident Rights
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Potential for harm · E January 30, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 9, 2026 · Resident Rights
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Potential for harm · F January 30, 2026 · found via complaint
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected March 12, 2026 · Nutrition and Dietary
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Potential for harm · E January 30, 2026 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected March 12, 2026 · Nutrition and Dietary
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Potential for harm · D January 30, 2026 · found via complaint
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected March 12, 2026 · Nutrition and Dietary
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Potential for harm · F January 30, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 12, 2026 · Nutrition and Dietary
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Potential for harm · E January 30, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 3, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G July 8, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 14, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 15, 2025 · Resident Rights
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Potential for harm · E March 14, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 3, 2025 | Fine | $11,386 |
| July 8, 2025 | Fine | $9,110 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395456 · certified since December 3, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.