Embassy of Scranton
824 Adams Avenue · Scranton, PA · 18510 · 5703465704
139 certified beds For profit - Limited Liability company Chain: Embassy Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $22,925 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Cited under the freedom-from-abuse rule
Cited 4 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.48 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.33 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | 2 · $41,694 |
Inspection citations (80 in the current record)
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Potential for harm · D April 23, 2026 · found via complaint
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Corrected May 5, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 5, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected March 17, 2026 · Resident Rights
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Immediate jeopardy · J January 28, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 5, 2026 · Quality of Life and Care
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Potential for harm · D January 28, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected March 17, 2026 · Resident Rights
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Potential for harm · D January 28, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 5, 2026 · Pharmacy Service
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Potential for harm · D January 28, 2026 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected March 5, 2026 · Administration
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Potential for harm · E July 25, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected September 24, 2025 · Resident Rights
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Potential for harm · D July 25, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 3, 2025 · Resident Rights
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Potential for harm · D July 25, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 25, 2025
Respond appropriately to all alleged violations.
Corrected September 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E July 25, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 24, 2025 · Resident Rights
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Potential for harm · E July 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 24, 2025 · Quality of Life and Care
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Potential for harm · D July 25, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected September 24, 2025 · Quality of Life and Care
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Potential for harm · D July 25, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected September 24, 2025 · Quality of Life and Care
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Potential for harm · E July 25, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 24, 2025 · Pharmacy Service
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Potential for harm · E July 25, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 24, 2025 · Pharmacy Service
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Potential for harm · F July 25, 2025
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected September 24, 2025 · Nutrition and Dietary
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Potential for harm · F July 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 3, 2025 · Nutrition and Dietary
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Potential for harm · E July 25, 2025
Keep all essential equipment working safely.
Corrected September 24, 2025 · Environmental
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No harm found · B July 25, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected September 24, 2025 · Resident Rights
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Potential for harm · D April 1, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 29, 2025 · Resident Rights
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Potential for harm · E April 1, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 29, 2025 · Nutrition and Dietary
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Potential for harm · D September 6, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 1, 2024 · Resident Rights
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Potential for harm · E September 6, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected November 1, 2024 · Resident Rights
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Potential for harm · E September 6, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected November 1, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 28, 2026 | Fine | $22,925 |
| August 9, 2024 | Payment Denial | 61 days |
| October 20, 2023 | Payment Denial | 47 days |
| August 9, 2023 | Fine | $18,769 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395273 · certified since October 31, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.