Eliza at Chagrin Falls
16695 Chillicothe Road · Chagrin Falls, OH · 44023 · 4405434221
29 certified beds Non profit - Corporation
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
77% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 5.01 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.23 | 0.55–0.75 |
| Weekend hours / resident-day | 4.46 | ≈ weekday level |
| Nursing turnover / year | 77% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
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Potential for harm · D January 22, 2026
Ensure that residents are free from significant medication errors.
Corrected February 13, 2026 · Pharmacy Service
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Potential for harm · F January 22, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 13, 2026 · Nutrition and Dietary
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Potential for harm · E January 22, 2026
Provide and implement an infection prevention and control program.
Corrected February 13, 2026 · Infection Control
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Potential for harm · D January 22, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 13, 2026 · Resident Rights
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Potential for harm · E January 22, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 13, 2026 · Quality of Life and Care
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Potential for harm · D June 1, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected June 23, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 1, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 23, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 1, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 23, 2023 · Resident Assessment and Care Planning
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Potential for harm · F June 1, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 23, 2023 · Pharmacy Service
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Potential for harm · F June 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 23, 2023 · Nutrition and Dietary
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No harm found · C June 1, 2023
Post nurse staffing information every day.
Corrected June 16, 2023 · Nursing and Physician Services
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Potential for harm · D April 29, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 28, 2021 · Quality of Life and Care
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Potential for harm · F April 29, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 28, 2021 · Pharmacy Service
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Potential for harm · F April 29, 2021
Provide and implement an infection prevention and control program.
Corrected May 28, 2021 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366379 · certified since October 24, 2009. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.