Elevate Care Riverwoods
3705 Deerfield Road · Riverwoods, IL · 60015 · 8479479000
240 certified beds For profit - Limited Liability company Chain: Elevate Care
Why this verdict
- Federal penalties on record: $69,210 in fines in the last 24 months.
- 5 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$69,210 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.37 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.85 | 0.55–0.75 |
| Weekend hours / resident-day | 3.06 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | 5 · $152,185 |
Inspection citations (29 in the current record)
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Actual harm · G August 6, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected August 19, 2025 · Quality of Life and Care
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Potential for harm · D August 6, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 6, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected August 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 6, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 6, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 19, 2025 · Quality of Life and Care
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Potential for harm · D August 6, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 19, 2025 · Quality of Life and Care
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Potential for harm · D August 6, 2025
Provide and implement an infection prevention and control program.
Corrected August 19, 2025 · Infection Control
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Actual harm · G April 30, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 7, 2025 · Quality of Life and Care
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Actual harm · G July 25, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 2, 2024 · Quality of Life and Care
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Potential for harm · D July 25, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 25, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 2, 2024 · Quality of Life and Care
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Potential for harm · D July 25, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected August 2, 2024 · Quality of Life and Care
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Potential for harm · D July 25, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 2, 2024 · Pharmacy Service
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Potential for harm · E July 25, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected August 2, 2024 · Nutrition and Dietary
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Potential for harm · F July 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 2, 2024 · Nutrition and Dietary
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Potential for harm · D July 1, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 2, 2024 · Pharmacy Service
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Actual harm · G January 22, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 23, 2024 · Quality of Life and Care
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Immediate jeopardy · K September 5, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected September 11, 2023 · Quality of Life and Care
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Immediate jeopardy · J September 5, 2023
Ensure that residents are free from significant medication errors.
Corrected September 11, 2023 · Pharmacy Service
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Actual harm · G September 5, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 11, 2023 · Quality of Life and Care
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Potential for harm · D September 5, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 11, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 5, 2023
Respond appropriately to all alleged violations.
Corrected September 11, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 5, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 11, 2023 · Quality of Life and Care
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Potential for harm · D September 5, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 11, 2023 · Quality of Life and Care
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Potential for harm · D September 5, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected September 11, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 6, 2025 | Fine | $47,320 |
| August 6, 2025 | Payment Denial | 6 days |
| April 30, 2025 | Fine | $12,438 |
| July 25, 2024 | Fine | $9,452 |
| January 22, 2024 | Fine | $16,801 |
| September 5, 2023 | Fine | $66,174 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145304 · certified since September 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.