Elevate Care North Branch
6840 West Touhy Avenue · Niles, IL · 60714 · 8476476400
212 certified beds For profit - Corporation Chain: Elevate Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $162,521 in fines in the last 24 months.
- 10 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$162,521 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.50 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | 4 · $234,006 |
Inspection citations (56 in the current record)
-
Potential for harm · D January 8, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 18, 2025 · Quality of Life and Care
-
Actual harm · G September 23, 2025 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected October 5, 2025 · Resident Rights
-
Potential for harm · D April 18, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 24, 2025 · Resident Rights
-
Potential for harm · D April 18, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected April 24, 2025 · Resident Rights
-
Potential for harm · D April 18, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 24, 2025 · Quality of Life and Care
-
Potential for harm · D April 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 24, 2025 · Quality of Life and Care
-
Potential for harm · D April 18, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 24, 2025 · Quality of Life and Care
-
Potential for harm · D April 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 24, 2025 · Pharmacy Service
-
Potential for harm · D April 18, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected April 24, 2025 · Pharmacy Service
-
Potential for harm · D April 18, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 24, 2025 · Pharmacy Service
-
Potential for harm · D April 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 24, 2025 · Nutrition and Dietary
-
Potential for harm · D April 18, 2025
Provide and implement an infection prevention and control program.
Corrected April 24, 2025 · Infection Control
-
Potential for harm · D March 2, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 13, 2025 · Quality of Life and Care
-
Potential for harm · D February 13, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected February 19, 2025 · Resident Rights
-
Actual harm · G October 11, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected October 21, 2024 · Pharmacy Service
-
Potential for harm · D August 5, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 6, 2024 · Quality of Life and Care
-
Immediate jeopardy · J July 11, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 12, 2024 · Quality of Life and Care
-
Potential for harm · D July 11, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 12, 2024 · Resident Rights
-
Potential for harm · D April 23, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 2, 2024 · Resident Rights
-
Potential for harm · D April 23, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 2, 2024 · Resident Rights
-
Potential for harm · E April 23, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 2, 2024 · Quality of Life and Care
-
Potential for harm · D April 23, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 2, 2024 · Pharmacy Service
-
Potential for harm · E April 23, 2024
Provide and implement an infection prevention and control program.
Corrected May 2, 2024 · Infection Control
-
Actual harm · G March 3, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 12, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 11, 2024 | Fine | $12,220 |
| July 11, 2024 | Fine | $150,301 |
| March 3, 2024 | Fine | $12,519 |
| September 6, 2023 | Fine | $58,966 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145630 · certified since August 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.