Elevate Care Country Club Hill
18200 South Cicero Avenue · Country Club Hills, IL · 60478 · 7087982272
200 certified beds For profit - Corporation Chain: Elevate Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $255,589 in fines in the last 24 months.
- 14 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$255,589 in federal fines in the last 24 months
5 fines — CMS fines are reserved for verified, serious non-compliance.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.34 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 2.98 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 7 · $436,375 |
Inspection citations (55 in the current record)
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Potential for harm · D April 8, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 24, 2026 · Quality of Life and Care
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Potential for harm · D April 8, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 24, 2026 · Pharmacy Service
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Potential for harm · D March 21, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 30, 2026 · Quality of Life and Care
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Actual harm · G February 7, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 23, 2026 · Quality of Life and Care
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Actual harm · G November 20, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 10, 2025 · Quality of Life and Care
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Potential for harm · D November 20, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 10, 2025 · Pharmacy Service
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Actual harm · G December 12, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D December 12, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 31, 2024 · Resident Rights
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Actual harm · G November 22, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 11, 2024 · Quality of Life and Care
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Potential for harm · D September 20, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 10, 2024 · Quality of Life and Care
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Actual harm · G September 16, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G July 25, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 9, 2024 · Quality of Life and Care
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Actual harm · G May 24, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 7, 2024 · Quality of Life and Care
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Actual harm · G March 5, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 6, 2024 · Quality of Life and Care
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Actual harm · G March 5, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected March 6, 2024 · Quality of Life and Care
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Potential for harm · D March 5, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 6, 2024 · Quality of Life and Care
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Potential for harm · D January 16, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 1, 2024 · Quality of Life and Care
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Potential for harm · E January 16, 2024
Provide and implement an infection prevention and control program.
Corrected March 1, 2024 · Infection Control
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Actual harm · G December 22, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 6, 2024 · Quality of Life and Care
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Potential for harm · D December 22, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 22, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G November 15, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G November 15, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 16, 2023 · Quality of Life and Care
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Potential for harm · D November 15, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 16, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G October 10, 2023 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 1, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 7, 2026 | Fine | $35,360 |
| November 20, 2025 | Fine | $54,050 |
| November 22, 2024 | Fine | $58,422 |
| November 22, 2024 | Payment Denial | 7 days |
| September 16, 2024 | Fine | $75,764 |
| July 25, 2024 | Fine | $31,993 |
| May 24, 2024 | Fine | $19,884 |
| October 10, 2023 | Fine | $160,902 |
| October 10, 2023 | Payment Denial | 123 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145967 · certified since July 1, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.