Eden Healthcare Center
27350 Tampa Avenue · Hayward, CA · 94544 · 5107838150
121 certified beds For profit - Limited Liability company Chain: Spyglass Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.83 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.68 | 0.55–0.75 |
| Weekend hours / resident-day | 3.61 | ≈ weekday level |
| Nursing turnover / year | 25% | median 45% |
| Fines (3-yr window) | 1 · $30,870 |
Inspection citations (56 in the current record)
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Potential for harm · D February 20, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 1, 2026 · Infection Control
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Potential for harm · D August 13, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 30, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected July 7, 2025 · Nursing and Physician Services
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Potential for harm · D April 30, 2025 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 7, 2025 · Pharmacy Service
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Potential for harm · D January 2, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 20, 2025 · Quality of Life and Care
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Potential for harm · D October 5, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 30, 2024 · Resident Rights
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Potential for harm · D October 5, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 30, 2024 · Resident Rights
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Potential for harm · D October 5, 2024
Ensure each resident receives an accurate assessment.
Corrected October 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected October 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2024
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected October 30, 2024 · Quality of Life and Care
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Potential for harm · E October 5, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 30, 2024 · Quality of Life and Care
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Potential for harm · E October 5, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 30, 2024 · Pharmacy Service
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Potential for harm · F October 5, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected October 30, 2024 · Nutrition and Dietary
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Potential for harm · F October 5, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 30, 2024 · Nutrition and Dietary
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Potential for harm · F October 5, 2024
Dispose of garbage and refuse properly.
Corrected October 30, 2024 · Nutrition and Dietary
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Potential for harm · D October 5, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2024
Provide and implement an infection prevention and control program.
Corrected October 30, 2024 · Infection Control
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Potential for harm · F October 5, 2024
Implement a program that monitors antibiotic use.
Corrected October 30, 2024 · Infection Control
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Potential for harm · D October 5, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 30, 2024 · Infection Control
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Potential for harm · D July 18, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 2, 2024 · Pharmacy Service
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Potential for harm · D April 10, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 17, 2024 · Resident Rights
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Actual harm · G February 6, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 6, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected April 2, 2024 · Resident Rights
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Potential for harm · D February 6, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 6, 2024 | Fine | $30,870 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056052 · certified since May 1, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.