East Carolina Health and Rehabilitation Center
2575 W 5th Street · Greenville, NC · 27834 · 2528309100
130 certified beds For profit - Corporation
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- Federal penalties on record: $9,620 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Total nurse staffing below 3.0 hours per resident-day
2.58 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
63% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 2.14 | ≈ weekday level |
| Nursing turnover / year | 63% | median 45% |
| Fines (3-yr window) | 2 · $61,585 |
Inspection citations (41 in the current record)
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Potential for harm · D March 25, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected April 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 25, 2026
Ensure each resident receives an accurate assessment.
Corrected April 21, 2026 · Resident Assessment and Care Planning
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Potential for harm · F March 25, 2026
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected April 21, 2026 · Nursing and Physician Services
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Potential for harm · D March 25, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 21, 2026 · Pharmacy Service
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Potential for harm · D March 25, 2026
Ensure that residents are free from significant medication errors.
Corrected April 21, 2026 · Pharmacy Service
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Potential for harm · D March 25, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 21, 2026 · Environmental
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No harm found · C March 25, 2026
Post nurse staffing information every day.
Corrected April 21, 2026 · Nursing and Physician Services
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Actual harm · G September 11, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 10, 2025 · Quality of Life and Care
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Potential for harm · E September 11, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 10, 2025 · Resident Rights
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Potential for harm · E September 11, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 10, 2025 · Quality of Life and Care
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Potential for harm · D December 19, 2024
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected January 16, 2025 · Resident Rights
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Potential for harm · D December 19, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected January 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 19, 2024
Ensure each resident receives an accurate assessment.
Corrected January 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 19, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 19, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 16, 2025 · Quality of Life and Care
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Potential for harm · D December 19, 2024
Provide and implement an infection prevention and control program.
Corrected January 16, 2025 · Infection Control
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Potential for harm · D December 19, 2024
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Corrected January 16, 2025 · Infection Control
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Potential for harm · D September 18, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 18, 2024 · Resident Assessment and Care Planning
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Actual harm · G April 5, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 10, 2024 · Quality of Life and Care
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Potential for harm · D April 5, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected May 10, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 5, 2024 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected May 10, 2024 · Quality of Life and Care
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Potential for harm · E April 5, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 10, 2024 · Pharmacy Service
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Potential for harm · E April 5, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 5, 2024 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected May 10, 2024 · Administration
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Potential for harm · E April 5, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 3, 2024 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 11, 2025 | Fine | $9,620 |
| September 11, 2025 | Payment Denial | 7 days |
| February 27, 2024 | Fine | $51,965 |
| February 27, 2024 | Payment Denial | 14 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345377 · certified since June 25, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.