Dugan Memorial Home

26894 East Main Street · West Point, MS · 39773 · 6624943640

60 certified beds For profit - Corporation

Why this verdict

  • Carries CMS’s abuse warning icon.
  • Inspection results are getting worse cycle over cycle, not better.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 68
Serious harm & abuse 20% 64
Staffing 20% 82
Federal penalties 15% 100
Trend 10% 34
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day5.043.48 min · 4.1 strong
RN hours / resident-day0.830.55–0.75
Weekend hours / resident-day4.04≈ weekday level
Nursing turnover / year53%median 45%
Fines (3-yr window)none

Inspection citations (11 in the current record)

  • Potential for harm · D March 18, 2026

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 21, 2026 · Resident Rights

  • Potential for harm · D March 18, 2026

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected April 21, 2026 · Resident Rights

  • Potential for harm · D March 18, 2026

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected April 21, 2026 · Resident Rights

  • Actual harm · G June 16, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 7, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 26, 2024

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected November 12, 2024 · Resident Rights

  • Potential for harm · D September 26, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 12, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 26, 2024

    Provide and implement an infection prevention and control program.

    Corrected November 12, 2024 · Infection Control

  • Potential for harm · D June 11, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 18, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 13, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 15, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D July 13, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected August 15, 2023 · Quality of Life and Care

  • Potential for harm · F July 13, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 15, 2023 · Nutrition and Dietary

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 255313 · certified since July 1, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.